Offer summary

Qualifications:

Strong background in order to cash processes., Experience in handling and resolving disputes., Proficiency with dispute tracking systems like Salesforce and PeopleSoft., Advanced skills in MS Excel and PowerPoint..

Key responsibilities:

Manage and optimize order to cash processes.

Handle and resolve customer disputes effectively.

Utilize systems like Salesforce, PeopleSoft, SAP, and Oracle for dispute management.

Communicate with clients and manage customer relationships.

Elfonze Technologies is an IT service and consulting firm established in 2021. It started with delivery centers in Bengaluru and Denver, and by the end of its first year, it had a strong focus on Oracle Enterprise Consulting. The following year, the company expanded to Bhubaneswar and introduced an Electronics System Design and Manufacturing (ESDM) vertical. In 2023, Elfonze diversified its product portfolio with innovative solutions and strategic partnerships. It opened a Pune office and launched Connected Supply Chain Services. Key achievements include expansion to four locations, diversification into five verticals, serving over 50 global clients, a 400% growth rate, a strong team of over 200, and high client satisfaction. The founders' century of combined experience in IT and enterprise consulting has been fundamental to Elfonze's success. The company operates in multiple verticals including IT services, consulting, product development, and more, showcasing its adaptability and commitment to excellence.

Job description

This is a remote position.

Job Description:

"Required Skills and Experience: o Order to Cash Expertise: Strong background in order to cash processes. o Dispute Management: Proven experience in handling and resolving disputes effectively. Should have basic understanding of cash application and analysis. o Familiarity with Systems: Preferred Proficient in using dispute tracking systems such as Salesforce and PeopleSoft. Working experience in SAP and Oracle will be preferred. o Technical Proficiency: Advanced skills in MS Excel and MS PowerPoint. o Core Competencies: Excellent problem-solving abilities, strong dispute resolution skills, and robust data analysis capabilities. Basic cash application analysis and resolution skills. Good communication and self-starter. o Good to Have: Should also be able to handle client facing role and mange customer relationships. "

Required profile