District Manager – Stores A&F Co. (Guangzhou/Shenzhen)

Job Description 

Our A&F Co. District Managers lead people, product, and process strategies to deliver a customer-centric brand experience that drive district store results.  The District Manager serves as the Business & Operational leader across a District of 8 - 12 stores. They collaborate with Home office partners, peers & supervisor giving market insights to optimize Regional strategies to drive optimal business performance.   They lead and develop a multi layered stores team, fostering an exceptional in-store consumer experience that drives measurable results. They are responsible for leadership and execution of all store management, talent management, operational processes, and business deliverables.   

District Managers are required to work five days per week.  They also may have to work additional hours or days during peak holiday periods and some weekends throughout the year.  Travel is required for the role.   

This role reports to the A&F Co. Stores Regional Manager. 

What Will You Be Doing? 

• Drive and own store level performance including sales and productivity targets, through retail operational excellence by brand in partnership with key functions such as Store Operations, Location Planning, Supply Chain H&S and AP  

• Team up with peers, our DTC and our Location Planning teams in the APAC HO, optimising our inventory as performance shifts between seasons, markets and channels. 

• Drive locally relevant growth by partnering with operational and real estate teams in malls and our APAC Home Office to ensure we are constantly close to our customer, understanding the need of local customers, and ensuring we have the right marketing & promotional approach.  

• Influence RE strategy, becoming a master of your market and influencing our next steps for store growth, with a data-driven approach. Partner with our Store Design team to influence layout of new stores, delivering a best-possible journey for the customer.  

• Deliver a best-in-class customer experience that is fast, friendly, and easy   

• Elevate visual merchandising (forms, in store standards and visual coherence) ensuring high standards of visual updates and floor sets with execution aligned to brand strategy  

• Oversee workforce allocation to meet targets effectively, managing payroll within store budgets  

• Manage and analyse retail KPIs, maintaining a relentless focus on operational excellence within store operations.  

• Collaboration with Key business partners to solve district needs with urgency HR, AP, H& & Maintenance, Recruiting  

• Lead, inspire and develop a diverse and empowered multi-layered stores leadership team  

• Maintain store staffing levels while actively engaging, developing, and promoting top talent individuals  

• Cultivate a high-performance team culture, actively developing diverse and empowered talent to ensure a robust pipeline for future growth  

• Activate ANF Culture and values in store teams to drive engagement and motivation.  

What Do You Need To Bring? 

• Bachelor’s Degree or relevant experience  

• 4+ years retail experience leading 3+ direct reports and a team of 30 people.  

• Preferred experience in multi-unit management in specialty retail.   

• Language specific to each country where the need is and the ability to speak to business partners in English  

• Business-minded with the ability to drive results  

• Strong analytical and problem-solving skills  

• Time-management skills with the ability to prioritise and multi-task   

• Proven expertise in delivering stand out store experiences and customer service leveraging retail best practices  

• Pro-actively identifies opportunities for growth and improvement, is always curious and pushing boundaries.  

• Ability to identify talent, develop others, succession plan and promote candidates based on results  

• Proven expertise in motivating, influencing and inspiring their team, stakeholders and functional partners  

• Strong communication, presentation and facilitation skills  

• Ability to work independently with autonomy

Our Company 

Abercrombie & Fitch Co. (A&F Co.) is a global retailer of five iconic, omnichannel lifestyle brands catering to the kid through millennial customer: Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks and Social Tourist. At A&F Co., we’re here for our associates, customers and communities on the journey to being and becoming who they are – and because no journey is the same, we strive to create an inclusive culture, where everyone is free to share ideas.  

Our Values 

We lead with purpose and always put our people first, which is evidenced by our Great Place to Work™ Certification, as well as being a 2021 recipient of Fortune’s Best Workplaces in Retail, and named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign for 16 consecutive years. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.  

What You'll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:  

• Incentive bonus program
• Annual companywide review process
• Flexible spending accounts
• Medical, dental, and vision insurance
• Life and disability insurance
• Associate assistance program
• Paid parental and adoption leave
• Access to fertility and adoption benefits through Carrot
• Access to mental health and wellness app, Headspace
• Paid Caregiver Leave
• Mobile Stipend
• Paid time off & one paid volunteer day per year, allowing you to give back to your community
• Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles & six work from anywhere weeks per year)
• Seven associate wellness half days per year
• Merchandise discount on all of our brands
• Opportunities for career advancement, we believe in promoting from within
• Access to multiple Associate Resource Groups
• Global team of people who will celebrate you for being YOU!

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER