Pre Sales Solutions Engineer

Description

Firefly’s Cloud Infrastructure Automation Platform enables organizations to automate, manage, and govern their entire cloud footprint with IaC. Agile and efficient cloud practitioners use Firefly for its AI-assisted remediations, streamlined IaC orchestration, and a unified system of record for Cloud Asset Management. With Firefly, Platform and DevOps teams can finally uncomplicate their cloud, while accelerating cloud innovation and maintaining security and performance at scale.

At Firefly, we’re looking for a Pre-Sales Solutions Engineer who will join our global sales team and who’s as excited about helping customers as they are about building solutions. You’ll be the technical voice of the prospect, working closely with Sales, Product, and Engineering to ensure a smooth journey — from the first technical demo to successful production deployment and beyond.

This role focuses on pre-sales solutions engineering — perfect for someone with a strong DevOps or cloud background, a startup mentality, and a passion for helping prospects understand and adopt cutting-edge technology.

The role is open to any candidate based in the PST, CST or MT timezone in the US.

Responsibilities

• Partner with Account Executives to understand customer pain points and deliver tailored product demos, technical deep dives, and value-driven presentations.
• Lead Proof-of-Concepts (POCs) and product evaluations, ensuring a smooth and technically sound validation process.
• Serve as the technical champion throughout the sales cycle — answering questions, addressing objections, and building trust with prospects.
• Translate complex technical capabilities into clear business value, mapping product features to customer goals and environments.
• Collaborate with Product and Engineering to relay market feedback, share prospect insights, and help shape future roadmap direction.
• Develop technical assets such as demo environments, sample code, automation scripts, and documentation to support the pre-sales process.
• Continuously deepen your expertise in Firefly’s platform and the broader DevOps/cloud ecosystem to become a go-to subject matter expert for prospects and internal teams.

Requirements

• At least 3-5 years in a Pre-Sales Solutions Engineering role.
• DevOps, Cloud Engineer, or similar background experience (B2B startup experience is an advantage).
• Strong understanding of cloud infrastructure (AWS/GCP/Azure), CI/CD pipelines, and modern DevOps tools.
• Strong understanding of Infrastructure-as-Code / FinOps / Governance. 
• Experience working with APIs, containers (Docker/Kubernetes), scripting (Python, Bash, etc) and automations.
• Comfortable running customer-facing calls and explaining complex concepts simply.
• A self-starter, hungry to take ownership, resourceful, and customer-obsessed.
• Excellent communication skills – both technical and business-level.

Firefly is committed to a diverse and inclusive workplace. Firefly is an equal opportunity employer and does not discriminate against any employee or job applicant on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.