Application Support Specialist (Multilingual)

extra holidays - extra parental leave
Work set-up: 
Hybrid
Work from: 
Budapest (HU)

IDBC Creative Solutions logo
IDBC Creative Solutions Human Resources, Staffing & Recruiting SME https://idbc.hu/
51 - 200 Employees
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Job description

Our Partner is seeking for a detail-oriented and customer-focused individual to join their New Accounts Team in Budapest. As an Application Support Specialist, you will be the first point of contact for new and prospective clients, guiding them through the onboarding process and ensuring a seamless experience. 

Key Responsibilities
  • Support both prospective and existing clients throughout the application process, respond to general inquiries about the services.
  • Process institutional and retail account applications in compliance with European regulations.
  • Review and verify documentation to support account openings.
  • Communicate with clients, sales teams, and internal departments to resolve inquiries.
  • Collaborate with cross-functional teams to facilitate account approvals and updates.
  • Perform AML and KYC checks using multiple databases before account activation.
  • Adhere to internal policies and procedures for all account-related tasks.


Requirements

  • Completed commercial apprenticeship or equivalent professional experience.
  • Confident, self-motivated personality with the ability to work independently and manage multiple tasks.
  • Fluent English knowledge, and professional working proficiency in at least one of the following languages is expected: French, French - German, Italian - Spanish.
  • Basic computer literacy and comfort navigating the internet and online platforms.


Benefits

  • Modern office in Budapest with free amenities.
  • Friendly, international team and a great atmosphere.
  • Regular company outings and team-building events.
  • Hybrid work model – work from home 2 days per week.
  • Discretionary annual bonus (cash and stock options).
  • Private healthcare insurance for your well-being.


Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting

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