Offer summary

Qualifications:

At least 3 years of experience in data entry, order processing, or logistics., Proficiency with Zoho or similar cloud-based business platforms., Strong attention to detail and organizational skills., Self-motivated with the ability to manage daily workload..

Key responsibilities:

Enter and book customer orders in Zoho Inventory.

Schedule shipments and verify order accuracy.

Maintain up-to-date customer and order data in Zoho CRM.

Support internal teams with backend order-related tasks.

CallTek is a leading white label Enterprise Service provider delivering 24/7 engineering, software development and customer support to technology companies world wide currently servicing more 20,000 buildings and 1M enterprise network appliances. CallTek provides the highest level of engineering and customer service including global contact centers that are fluent in five major languages. With more than 5,000 team members and more than 15 years, CallTek has exclusively represented Internet Service Providers, Managed Service Providers, Manufacturers and Technology Companies, allowing our partners to focus on the customer. CallTek operates around the globe with 11 locations in five countries including the United States, Guatemala, the Philippines, Honduras and the Dominican Republic and India.

Job description

What You’ll Do:

• Enter and book customer orders in Zoho Inventory

• Schedule shipments and ensure order accuracy

• Keep customer and order data up to date in Zoho CRM

• Support internal teams with backend order-related tasks

• Use Zoho Desk for visibility into customer requests

• Ensure clean, organized documentation of all activity

Requirements

• 3+ years of experience in data entry, order processing, or logistics

• Experience with Zoho or other cloud-based business platforms

• Strong attention to detail and ability to stay organized

• Self-driven and able to manage a consistent daily workload

• Bilingual (English/Spanish) is a plus, but not required

Schedule: 10:30 PM – 8:30 AM PHT

Job Type: Fulltime

NOTE: Applicants must be willing to work onsite for the first 30 days at JY Square, Cebu City. After the initial 30-day onsite period, the position will transition to a work-from-home setup.

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