AU RTO LMS & Systems Administrator (Axcelerate) | ZR_882_JOB

Work set-up: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Experience setting up classes in LMS platforms like aXcelerate., Proficiency in managing SCORM files, LMS logins, and multimedia uploads., Experience with SharePoint, Teams, and Microsoft 365 tools., Bonus: Background in RTO or eLearning environments..

Key responsibilities:

  • Manage the technical setup of online classes, assessments, and modules.
  • Troubleshoot and resolve LMS access and content issues.
  • Maintain system organization and version control.
  • Support and optimize Microsoft 365 tools for remote teams.

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PeoplePartners Inc. https://www.peoplepartnersbpo.com/
201 - 500 Employees
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Job description

This is a remote position.

AU RTO LMS & Systems Administrator (aXcelerate) -  Remote

Background

We’re PeoplePartners, and we’re on the hunt for a tech-savvy, detail-obsessed LMS & Systems Administrator to support one of our amazing RTO clients. You’ll help bring their online learning to life—ensuring students and trainers alike have a seamless, glitch-free experience.

About the Role

You’ll be the behind-the-scenes superhero keeping the aXcelerate LMS humming. From uploading SCORM files to managing SharePoint structures, this role touches every part of the learning journey and internal systems.

Your Key Responsibilities:
  • Own the technical setup of online classes, assessments, SCORMs & Rise 360 modules.
  • Set up and manage user roles and permissions across cohorts.
  • Triage and resolve LMS help desk tickets for students and trainers.
  • Maintain system folder structure and version control with ninja-like precision.
  • Administer Microsoft 365 tools: Outlook, Teams, SharePoint.
  • Support updates to the staff intranet and ensure smooth access.

Requirements

About YOU
  • You’re a curious tech doer with a love of structure. You get a kick out of version control and solving why someone can’t see their class. You love working solo but know when to loop others in.
About YOUR Work History
  • You’ve set up classes in aXcelerate or similar platforms.
  • You’ve wrangled SCORMs, LMS logins, and tricky multimedia uploads.
  • You’ve been the go-to for SharePoint or Teams issues.
  • Bonus: you’ve worked in an RTO or eLearning environment.
Key Responsibilities YOU Can’t Wait to Do
  • Ensure 100% accuracy in LMS content uploads.
  • Troubleshoot access issues before anyone even reports them.
  • Keep Microsoft 365 humming for a remote team.
  • Monitor and resolve help desk tickets like a support ninja.

How YOU Will Be Measured
  • Speed of class setup (within 2 days).
  • Accuracy of content uploads and tagging (99%+).
  • Resolution of help desk queries (95% resolved independently).
  • Uptime and accessibility of staff systems.

About the Culture YOU Thrive In
  • You value low drama and high accountability.
  • You appreciate clear workflows, enjoy the autonomy of remote work, and believe a well-organized folder structure is pure joy.
When & Where YOU Will Work
  • Day-shift (AEST).
  • Remote from the Philippines (with tech provided).
  • Monday–Friday.
Ready to get systems sorted and learning powered up? Apply now and join a team that values structure, support, and smart solutions.


Benefits
  • Permanent Work-from-home setup
  • Company-provided equipment
  • Secondary Wi-Fi Modem
  • 21 Leave Credits Annually - Leave benefits begin on Day 1.
  • 100% conversion of UNUSED leave credits
  • HMO on Day 1
  • 13th Month Pay
  • Grab Voucher every month
  • Birthday Gift
  • Loyalty Gift
  • Christmas Gift
  • Work-Life Balance
  • Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Detail Oriented
  • Communication
  • Problem Solving

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