Offer summary

Qualifications:

3–5 years of experience in Sales Operations or Revenue Operations., Proficiency with CRM tools like HubSpot or Salesforce., Strong analytical skills with experience in data manipulation and reporting., Experience in B2B sales cycles within logistics, supply chain, or eCommerce industries..

Key responsibilities:

Maintain and optimize the CRM system to ensure data accuracy and reporting reliability.

Track and report on key sales performance metrics through dashboards and reports.

Identify and implement process improvements in lead routing, pipeline management, and quoting.

Collaborate with cross-functional teams to support sales enablement, forecasting, and planning.

Job description

Employment Type: Full-time

Location: Remote

About UniUni

At UniUni, we’re redefining last-mile delivery for the eCommerce era. By combining cutting-edge technology with a consumer-first model, we offer scalable, transparent, and ultra-reliable delivery solutions across N. America. We’re growing rapidly—and we’re looking for passionate, data-driven people to help shape the future of logistics.

The Role

We’re seeking a highly motivated Sales Operations Specialist to optimize our sales processes, enhance pipeline visibility, and enable smarter decision-making across our commercial team. This role is critical in ensuring our sales engine runs efficiently, accurately, and with strategic clarity. As a Sales Operations Specialist, you’ll partner closely with Sales, Operations, Marketing, Finance, and Product to support revenue growth and planning through data, process, and tool optimization.

Key Responsibilities

CRM Management: Maintain and optimize our CRM (e.g., HubSpot or Salesforce), ensuring data accuracy, user adoption, and reporting reliability.
Sales Analytics: Track key performance metrics (pipeline velocity, conversion rates, forecast accuracy), and produce dashboards and reports for sales leadership.
Process Optimization: Identify inefficiencies in lead routing, pipeline management, and quoting, and drive improvements through automation and best practices.
Sales Enablement Support: Collaborate with marketing and product to equip the sales team with updated playbooks, collateral, and training resources.
Forecasting & Planning: Assist in quarterly sales planning, operations planning, and goal setting based on historical trends and business priorities.
Cross-Functional Collaboration: Act as the bridge between Sales, Finance, Marketing, and Operations to align processes and ensure smooth execution.

Requirements

Required Experience

3–5 years in Sales Operations, Revenue Operations, or Sales Support roles
Proficiency with CRM tools (e.g., HubSpot, Salesforce) and sales automation platforms
Strong analytical skills; comfortable working with Excel/Google Sheets, dashboards, and basic data manipulation
3-5 years’ experience with B2B sales cycles, preferably in logistics, supply chain, or eCommerce industries
Experience in a fast-paced startup or high-growth environment

Bonus Points

Logistics or last-mile delivery industry experience

Salesforce Admin or similar CRM certifications
BI tools experience (e.g., Tableau, Power BI)

Who You Are

Detail-oriented, organized, and obsessed with data integrity

A proactive problem-solver who thrives in ambiguity
Tech-savvy and quick to learn new tools and platforms
Collaborative and communicative, especially with cross-functional teams
Passionate about operational excellence and continuous improvement

Why UniUni

Be part of transforming the future of eCommerce delivery
Work with a tech-forward, mission-driven team across North America
High-impact role in a fast-growing startup
Learning culture with room to grow and innovate
Flexible work environment and modern toolset
Apply Now If you’re ready to help shape the systems that drive UniUni’s growth, we want to hear from you. Let’s build the future of logistics—together.

Benefits