Semi Senior Java Support Engineer SRE
Offer summary
Qualifications:
Degree in Systems Engineering, Computer Engineering, Industrial Engineering, or related fields., At least 4 years of experience in software development, preferably in backend or SRE roles., Proficiency in Java or Python, with a strong understanding of data structures, algorithms, and system design., Experience with microservices architecture, Kafka, Zookeeper, and cloud storage platforms like AWS S3, Azure Blob, or GCS..Key responsibilities:
- Monitor and troubleshoot scheduled Informatica Cloud jobs to resolve failures and performance issues.
- Perform root cause analysis and support maintenance activities such as patching and upgrades.
- Develop scripts and alert mechanisms to proactively detect failures and optimize job performance.
- Collaborate with global teams across the full SDLC to design, build, and test distributed backend services and microservices.
Job description
📍 100% Remote – Mexico | Only Mexican Citizens
About the Role
We are looking for a driven and resourceful Java Support Engineer (Site Reliability Engineer) to help monitor, troubleshoot, and optimize data and application flows, with a strong focus on reliability, performance, and scalability. You’ll work at the intersection of development and operations, ensuring seamless service delivery and supporting a robust infrastructure.
Key Responsibilities
Monitor scheduled Informatica Cloud jobs (CDI, CAI, CMI) and resolve failures or performance issues.
Perform root cause analysis (RCA) and escalate issues as needed.
Optimize job run times and contribute to performance tuning strategies.
Support maintenance activities including patching and upgrades.
Develop scripts and alert mechanisms to proactively detect failures.
Analyze and document SOPs for recurring operational tasks.
Design, build, and test distributed backend services and microservices.
Integrate with third-party platforms using REST/SOAP.
Work closely with global teams across the full SDLC, from design to deployment.
Engage in incident troubleshooting with support teams and resolve production issues.
Requirements
Education:
Degree in Systems Engineering, Computer Engineering, Industrial Engineering, or related fields.
Professional Experience:
4+ years in software development, preferably in backend/SRE roles.
Technical Skills:
Proficiency in Java or Python (compiled languages).
Strong understanding of data structures, algorithms, and system design.
Experience with Kafka, Zookeeper, and microservices architecture.
Hands-on with Informatica Cloud (CDI, CAI, CMI) and job performance tuning.
Skilled in SQL and databases: Oracle, SQL Server, Snowflake, NoSQL (MongoDB, Elastic Search).
Familiarity with cloud storage platforms: AWS S3, Azure Blob, GCS.
Knowledge of DevOps, CI/CD, scripting (Shell, Python, PowerShell).
Experience with ITIL, ServiceNow, Jira, and Linux environments.
Comfortable analyzing logs and debugging issues in distributed environments.
Soft Skills
Strong problem-solving and analytical abilities.
Excellent communication and documentation skills.
Comfortable in fast-paced environments with shifting priorities.
Curious, adaptable, and quick to learn new technologies.
Required profile
Experience
Hard Skills
Other Skills
- Adaptability
- Analytical Skills
- Communication
- Curiosity
- Problem Solving
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