Offer summary

Qualifications:

Prior experience in appointment setting, customer service, or sales., Excellent communication skills, especially over the phone., Familiarity with CRM platforms like GoHighLevel or quick learner., Organized, motivated, and persistent with a positive attitude..

Key responsibilities:

Qualify incoming leads and gather necessary information.

Schedule appointments and confirm details with customers.

Use CRM and communication tools to track and manage leads.

Follow up with interested leads to secure appointments.

Job description

Appointment Setter at Starlink Installation Pros

Location: Dominica

Company Overview: Starlink Installation Pros is revolutionizing internet access for rural and underserved areas by providing fast, reliable satellite internet through Starlink technology. We are a rapidly growing company with a strong commitment to excellence, customer satisfaction, and innovation. We’re looking for a passionate Appointment Setter to help us connect potential customers with our sales team and schedule Starlink installations.

The Role: As an Appointment Setter at Starlink Installation Pros, your primary responsibility is to qualify incoming leads, book appointments, and ensure seamless communication between leads and our sales team. You will be a key player in the customer journey, ensuring each lead is scheduled efficiently and successfully handed off to a sales rep for closing.

Key Responsibilities:

Qualify leads and gather necessary information to ensure Starlink is the right fit for the customer’s needs.
Set appointments by offering flexible installation dates and confirming details with the customer.
Use GoHighLevel CRM to track leads, update appointment status, and ensure accurate information is logged.
Overcome objections by using proven techniques to handle customer concerns and convert them into appointments.
Communicate through GoHighLevel and RingCentral, responding to leads quickly and professionally through phone, text, and email.
Work closely with our sales team to ensure a smooth handoff of qualified leads and scheduled appointments.
Follow up with leads who have shown interest but have not yet confirmed their appointment.

What We Offer:

Remote Work: Work from anywhere in the Caribbean or U.S. time zones.
Flexible Pay: You can be paid either by appointment or hourly, whichever is greater.
Training & Support: We provide comprehensive training, tools, and ongoing support to help you succeed.
Opportunity for Growth: As a growing company, we offer opportunities for advancement and skill development.

What We’re Looking For:

Experience: Prior experience in appointment setting, customer service, or sales is preferred.
Communication Skills: Excellent phone skills, ability to engage leads, and convey information clearly.
Tech-Savvy: Familiarity with GoHighLevel CRM or similar platforms is a plus, or the ability to quickly learn new systems.
Organized and Motivated: Ability to manage multiple leads at once, prioritize tasks, and stay on top of follow-ups.
Persistence: A go-getter attitude who is comfortable with high volumes of calls and follow-up outreach.
Positive Attitude: Friendly, professional demeanor and a passion for helping people.

How to Apply: The most important part of this job is your voice. We are looking for an American accent. If you're ready to help Starlink Installation Pros grow and be part of our exciting journey, go to the link below and send us a voice recording. There is no charge to apply. We are making full-time hires.

https://starlinkinstallationpros.com/openers

If your voice is satisfactory, you will know right away.

Requirements

Be good on the computer. Be able to problem solve, not just click buttons.
Be good with people. Especially rural people.
Be an O.P.E.N.E.R.
O - Optimistic
P - Persistent
E - Engaging
N - Nimble
E - Empathetic
R - Resilient

Benefits

Payoneer payments
No US taxes taken out. You keep 100% of what you make.
You run your own small business and take advantage of all the benefits that come with that.

Required profile