Offer summary

Qualifications:

3-6 years of experience in user lifecycle management or related fields., Strong analytical skills and data sensitivity., Excellent communication skills in English and Chinese., Experience in cryptocurrency or brokerage industries is preferred..

Key responsibilities:

Manage and enhance user lifecycle strategies based on data analysis.

Develop and optimize user activation and retention initiatives.

Understand VIP client needs to improve service satisfaction and loyalty.

Collaborate with cross-functional teams to support business growth.

Job description

About BingX

A leading crypto exchange since 2018
With 20 million registered users worldwide
Official crypto exchange partner of Chelsea FC
User-First, reliable, innovative, and diversified
List over 1,000 spot trading pairs
Offer over 300 futures trading pairs
Integrate with over 80 public chain ecosystems
Rank top on CoinMarketCap and CoinGecko
TradingView's Best Crypto Exchange for 2021, 2022 & 2023
A gateway for the next billion crypto users

Founded in 2018, BingX is a leading cryptocurrency exchange, serving over 20 million users worldwide. BingX offers diversified products and services, including spot, derivatives, copy trading, and asset management – all designed for the evolving needs of users, from beginners to professionals.

BingX is committed to providing a trustworthy platform that empowers users with innovative tools and features to elevate their trading proficiency.

Our current vacancy | Full-time | Long-term | REMOTE

Responsibilities

Enhancing user lifecycle management for target business segments based on data analysis and growth requirements
Developing and implementing user activation and retention strategies, continuously optimizing through experimentation
Understanding pain points and needs of VIP/large clients, refining the platform's VIP/large client service system to enhance satisfaction and loyalty
Collaborating with Product, Operations, and Technology teams to integrate resources, track data continuously, and achieve business growth objectives

Requirements and skills

3-6 years of experience in the field, with preference given to those with experience in cryptocurrency or brokerage-related roles
Strong business acumen and ability to integrate resources effectively, demonstrating excellent cross-departmental communication skills
Excellent business thinking, logical analysis, and systematic planning skills
High sensitivity to data, with the ability to quickly understand changes in the business environment and customer needs
Bilingual in English and Chinese will be highly advantageous

Working at BingX

Join an international and diversified team
Great career development in a fast-growing company
Be part of the future of finance technology and achieve meaningful goals
Competitive market salary and fully remote/work-from-home flexibility
Flexibility to observe your local holiday calendar, alongside additional benefits

Required profile