Proficiency in Microsoft Excel with strong attention to detail., Positive, team-oriented mindset and excellent interpersonal skills., Ability to learn quickly and adapt to new customer success strategies., Interest or experience in software startups and CRM tools like HubSpot..
Key responsibilities:
Support onboarding and activation of new equipment rental customers.
Handle key setup tasks to ensure smooth platform transition.
Collaborate with CEOs and business founders to guide onboarding.
Customize product configurations to meet customer needs.
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Quipli
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About Quipli
Quipli is a U.S.-based maker of advanced software that lets independent rental companies accept customer orders and receive payments online, as well as gain unprecedented control over rental inventories, scheduling, and much more. Quipli enables local rental companies to offer the technology of the industry's largest players, at a fraction of the cost. Founded in 2020, Quipli is a fast-growing company powering the online storefronts of dozens of companies from upstart rental companies to 8-figure rental businesses.
Quipli's online rental platform embeds directly into your existing website (or builds it entirely from scratch) enabling your customers to complete the rental transaction online. Features include an SEO-optimized website, virtual shopping cart, checkout functionality, robust payment gateway, electronic signature collection, proof-of-insurance upload capability, password-protected customer account management access, automated email confirmations, and a light-weight rental management system to run your entire rental business with Quipli.
Join our fast-growing team and play a key role in helping equipment rental businesses get up and running with our industry-leading software! In this role, you will:
Work closely with our Customer Success and Sales teams to activate and support our top customers.
Support the launch and onboarding process for new equipment rental companies by handling key setup tasks and ensuring a smooth transition onto our platform.
Customize product configurations to meet the unique needs of each new customer.
Collaborate directly with CEOs, owners, and business founders, guiding them through a seamless onboarding experience.
This is an exciting opportunity to work hands-on with business leaders and make an immediate impact at a high-growth SaaS company!
Requirements
Proficiency in Microsoft Excel, with strong attention to detail and organization.
A positive, team-oriented mindset with excellent interpersonal skills.
A competitive spirit and a drive to succeed in a fast-paced environment.
Quick learner with the ability to adapt and apply new customer success strategies effectively.
A strong desire for personal and professional growth, with a passion for continuous improvement.
Bonus points for: Experience with CRMs like HubSpot and an interest in or experience with software startups.
Benefits
Why Quipli?
We’re a passionate, startup team that spends most of our time figuring out how to solve the problems rental companies face when growing their business
We’re a 100% remote company where bureaucracy and hierarchy are abhorred, and building and solving problems are what matters above all else
Ultimately, what Quipli offers is a dynamic workplace where your work will be vital to helping a rapidly growing startup expand a validated business model to the rest of the country
Opportunity to be on the ground floor of a fast-paced startup working directly with a founding team
Perks Of Working For Quipli:
100% Remote Workplace
Competitive Hourly Rates and a flexible schedule
Open Vacation Policy (you take a vacation whenever you want)
Laid-back work environment/schedule
Fun, Vibrant, Enthusiastic Company Culture
Work directly with our CEO and founding team
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.