Offer summary

Qualifications:

Experience with Intelligrants grant management software., Strong understanding of system configuration and requirements gathering., Ability to work directly with program staff and IT teams., Excellent customer service skills in testing and end-user support..

Key responsibilities:

Collaborate with OCD DRU staff to design system configurations.

Document business and system requirements for Intelligrants.

Coordinate with IT and development teams to ensure software meets needs.

Assist in testing and quality assurance of the grants management software.

Job description

This is a remote position.

The scope of the proposed services will include the following:

Assist the State in design for OCD DRU use of Intelligrants for disaster recovery grants management based on complexity of State use
Meet with and work directly with OCD DRU program staff on system configuration needs of Intelligrants and document these requirements
Work directly with Applications Program Manager to ensure OCD DRU leadership are able to successfully articulate and document the business needs around the use the Intelligrants grants management software by OCD DRU
Work with Applications Programmer, Senior Applications Programmer, and IT Tester on creation of use cases for proper Quality Assurance and End User Acceptability for Intelligrants grants management software

Requirements

Expertise and/or relevant experience in the following areas are MANDATORY:

Experience in Intelligrants grant management software functionality
Ability to assess successful operational use of Intelligrants
Good customer service in working with end users on testing of configuration changes to ensure a successful testing cycle