Deal Desk Manager

 About the Team

We are looking for our first deal desk manager based in NYC! Reporting to our COO , you'll be the strategic anchor point for commercial deal execution—balancing speed, structure, and compliance across high-value cybersecurity contracts. You will also collaborate closely with Sales, Legal, Finance, Ops, Security and Tech to accelerate deal cycles while ensuring every engagement meets our policies

You will be more specifically in charge of things like...

• Support the Sales Department:

  • Act as a point of contact for account executives to expedite deal processes, reducing sales cycle time and improving deal efficiency:
  • Support the Sales teams on the full deal lifecycle for new sales, renewals, and upsells, ensuring that deals are structured for success and compliance.
  • Support the Sales teams on complex or non-standard deals, offering guidance on contract terms, pricing models, and negotiation tactics
  • Review and validate contracts, order forms, and quotes, ensuring accuracy and adherence to internal policies.
  • Serve as the subject matter expert on pricing, discounting, term structuring, and commercial approvals for key customers with our strategy team.

• Deal Review and Approval Process:

  • Develop and manage the deal approval process, ensuring timely review by relevant stakeholders.
  • Implement a structured process for approvals, providing transparency and consistency across the organization.
  • Collaborate with legal, finance, product, account management teams to assess non-standard terms, manage risks, and address customer requirements

• Risk Management and Compliance:

  • Ensure all deals comply with company policies, legal guidelines, and any regulatory requirements.
  • Assess and manage potential risks in deal terms, flagging any issues that could impact the company’s liability or profitability.
  • Collaborate with Legal and Securty teams to align customer terms with industry-specific compliance needs (e.g., SOC 2, GDPR).

• Process Optimization:

  • Help build a scalable deal desk framework and governance model.
  • Identify opportunities to improve deal desk processes, tools, and workflows to enhance deal velocity and reduce bottlenecks.
  • Work on implementing automation tools or CRM optimizations to streamline the deal desk’s operations.
  • Provide actionable insights to leadership on deal velocity, pricing trends, and approval bottlenecks.
  • Train Sales and Account Manager teams on deal processes and tools.

It would be great if you have...

• 6+ years of experience in Deal Desk, Revenue Operations, Sales Operations, or Finance at a cybersecurity or enterprise SaaS company.
• Proven experience supporting enterprise sales cycles and large, complex deals involving security and compliance review.
• Deep understanding of SaaS metrics and business models, including ARR, discounting, and renewal management.
• Familiarity with sales and legal processes tied to data protection, security SLAs, and procurement compliance.
• Experience with Salesforce CRM and Salesforce RCA
• Strong attention to detail, organizational skills, and the ability to manage multiple deadlines.
• Excellent communication skills; able to influence and educate stakeholders across departments.
• Bachelor's degree in Business, Finance, or a related field. MBA or equivalent experience a plus.

What’s in it for you?

• Flex Life: Remote, hybrid, & in-office options, including working from our NY office, located in Soho + $500 stipend to help you set up your ideal workspace
• Health Benefits: We offer medical, dental, & vision insurance options to keep you feeling your best.
• Professional Development: #Growth is part of our DNA, therefore we invest in your personal learning and development
• Events & Teambuilding: Feel the #TeamSpirit both virtually & onsite, with several events and workshops planned throughout the year including an annual offsite, winter party, lunch & learns, & much more
• Parent Care: Gifts & care packages to celebrate growing families
• PTO: 20 paid time off days, 5 sick days and 2 floating holidays + 12 national holidays
• 401 K eligibility + matching

**Salary USD 140k-160k base salary

What are the next steps?

• Talent Acquisition Manager will contact you for a first chat
• You will then meet with our COO
• You will complete a business case and present it to the COO and members of the team
• You will meet leaders you  will work closely with
• The final step will be a one-on-one meeting with our CEO
• Welcome to DataDome!

DataDome protects businesses from cyberfraud and bots in real time, securing websites, mobile apps, ads, and APIs. Named a Leader in The Forrester Wave™ Bot Management 2024, DataDome is trusted by leading brands like Foot Locker, Tripadvisor, and SoundCloud. Its AI-powered Cyberfraud Protection Platform processes 5 trillion signals daily—without compromising performance. Backed by DataDome Advanced Threat Research, the platform stays ahead of emerging threats and autonomously stops over 350 billion attacks annually. With 50+ integrations, 30+ global PoPs, and 24/7 SOC coverage, DataDome has record-fast time to value. Recognized as a G2 Leader and one of G2’s Best Security Products of 2024, DataDome delivers protection that outperforms.

DataDome is an equal-opportunity employer, and proud to be committed to diversity and inclusion. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.