Sales Ops Analyst

ABOUT PLACER.AI: 

One of the fastest growing tech companies in North America, Placer.ai (“Placer”) reached $100 million ARR“Centaur” status in 2024, within 6 years of launching the Placer platform. We previously crossed the $1B valuation “Unicorn” threshold in 2022. Our A.I.-based SaaS platform transforms how leaders make critical decisions by unlocking unparalleled visibility into markets and locations, creating a blue ocean market of more than $100B. And the best part is, we accomplished this by leading a privacy-first business in which data has been stripped of user identifiers and only aggregated information is provided within the platform.

Our platform provides instant visibility into almost any location in the U.S. We have grown exponentially over the past 6 years, counting more than 4,000+ paying customers including many Fortune 500 companies, such as, JP Morgan Chase, Wayfair, Google and many more. Named one of Forbes America’s Best Startup Employers and a Deloitte Technology Fast company, we are proud of our collaborative, innovative and inclusive culture.

SUMMARY:

Placer.ai is seeking a detail-oriented and strategic Sales Operations Analyst to support our go-to-market teams through scalable systems, streamlined processes, and actionable insights. You will report to the Director of GTM Operations, and will partner cross-functionally with Sales, Customer Success, Finance, and Product leadership to design and manage core workflows, dashboards, and analytics. The ideal candidate is a systems thinker, comfortable toggling between high-level strategy and detailed execution, with a passion for operational excellence.

RESPONSIBILITIES:

Sales Enablement and Process Optimization

• Own the onboarding and training experience for new Sales and Customer Success team members, including systems access, process education, and tool-specific walkthroughs.
• Deliver training and change management resources to support rollout of new processes, workflows, or systems to existing go-to-market (GTM) team members.
• Proactively identify, design, and implement scalable solutions to improve operational efficiency across Sales and CS.
• Serve as a key partner to emerging business teams (e.g., Partner/Channel teams) by designing and documenting workflows for Salesforce Admin implementation.

Tools & Systems Management

• Maintain and optimize tools within the Salesforce tech stack including but not limited to: Salesforce, Salesloft, Gong, and CaptivateIQ.
• Manage user access, permissions, and configuration changes in collaboration with Salesforce Admins.
• Perform complex data manipulation including bulk data uploads, deduplication, territory/account mapping, and data enrichment.
• Support cross-functional projects tied to systems enhancements, integrations, and tool evaluations.

Data, Reporting & Analytics

• Collaborate with Sales and CS leadership to define metrics and build out actionable dashboards that provide visibility into team performance, conversion rates, pipeline health, and operational KPIs.
• Generate advanced reports using SQL, Google Sheets, or BI platforms to support ad hoc analysis, executive briefings, and process audits.
• Conduct proactive monitoring of performance data to surface insights and recommend improvements in sales motion, customer onboarding, or retention workflows.
• Ensure accuracy, consistency, and cleanliness of data in Salesforce and across integrated platforms; drive data hygiene projects.

Commissions & Cross-Functional Collaboration

• Partner with Finance, HR, and Payroll to administer sales commissions: including data collection, calculations, exception handling, audit reviews, and final payouts through CaptivateIQ.
• Serve as the point of contact for resolving commission disputes and supporting monthly/quarterly close timelines.
• Align with GTM and revenue operations leadership on compensation design and modeling to ensure accurate tracking and payout.

EXPERIENCE/EDUCATION:

• 3-5 years of experience in Sales Operations, Revenue Operations, or a similar GTM support function.
• Proficiency with Salesforce CRM; familiarity with tools like CaptivateIQ, LeanData, Google Sheets (advanced), and SQL.
• Experience building dashboards or data models is a strong plus.
• Strong project management and change management skills with the ability to balance multiple priorities.
• Excellent communicator with a collaborative, team-first mindset.
• Demonstrated interest in using AI tools for professional projects is a strong plus.
• Bachelor’s degree required; degree in Economics, Business, Engineering, or a similar quantitative field with strong academic achievement
• English fluency required

WHY JOIN PLACER.AI? 

• Join a rocketship! We are pioneers of a new market that we are creating
• Take a central and critical role at Placer.ai
• Work with, and learn from, top-notch talent
• Competitive salary
• Fully remote

Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

NOTEWORTHY LINKS TO LEARN MORE ABOUT PLACER 

• Placer.ai in a nutshell
• Placer.ai's recent $100M round C funding (unicorn valuation!)
• Placer.ai's data
• Placer.ai in the news
• COVID-19 Economic Recovery Dashboard

Placer.ai is committed to maintaining a drug-free workplace and promoting a safe, healthy working environment for all employees.

Placer.ai is an equal opportunity employer and has a global remote workforce. Placer.ai’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Placer.ai applicant who requires reasonable accommodations during the application process should contact Placer.ai’s Human Resources Department to make the need for an accommodation known.

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