Offer summary

Qualifications:

At least 2 years of experience in a billing role within an MSP or IT services business with recurring revenue., Educational background or experience related to IT consulting, especially with Dynamics Business Central, is preferred., Strong analytical, problem-solving, and communication skills are essential., Intermediate proficiency in Excel is required, with experience in Dynamics Business Central considered a plus..

Key responsibilities:

Communicate with internal teams and clients to resolve billing questions.

Prepare and send invoices to clients and perform monthly billing reconciliation.

Lead onboarding meetings to ensure accurate billing from the start.

Handle ad-hoc projects and reporting related to billing processes.

Job description

Job Summary

As a Senior Billing Analyst, you will play an important role on our billing team, reporting to the team leader. You will use your analytical skills, attention to detail and people skills to ensure correct invoicing to our clients. You will collaborate cross-functionally, both internally and with clients, to answer billing related questions, drive process improvements related to billing and contribute to other projects. This is a great opportunity for an experienced IT billing specialist looking to make an impact in a successful, rapidly-growing IT services business.

Responsibilities (including but not limited to)

Communicate with teams across the organization to get answers to questions that relate to billing, and respond to client billing questions submitted via billing ticket board
Clean & validate data to produce monthly billing reconciliation report, which is a critical step in our monthly recurring revenue billing process
Complete monthly invoice variance analysis by customer and product
Lead “first invoice review” meetings for onboarding clients, collaborating with Sales, Project Management (PM), and Client Experience Management (CXM) teams to ensure billable accuracy from the start
Prepare and send invoices to clients
Ad-hoc projects and reports as required

Skills

Positive attitude
Attention to detail
Strong communication and customer services skills
Excellent analytical and problem-solving skills
Flexible – comfortable in a dynamic, rapidly-changing business environment
Intermediate Excel skills
Experience with Dynamics Business Central is a plus

Qualifications

2+ years in a billing role at an MSP or IT services business with recurring revenue OR an IT consulting firm focused on Dynamics Business Central
Must be in an Eastern or Central time zone

The Benefits of Working for Abacus

Exposure to diverse array of technologies
Part of a team of experienced engineers who aim to deliver exceptional service
Competitive compensation
Robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO
Opportunities to further technical education through online courses and certification reimbursement program
Positive, friendly, supportive office environment
Workplace perks such as healthy snacks, wellness program, and fun events

Required profile