Business Analyst

The scope of the proposed services will include the following:

 Define and document business functions and processes.

 Document standard operating procedures, user manuals and training material, as needed.

 Schedule, coordinate and assist with meeting.

 Analyze and document the integration of business functions with technology.

 Assist with business case development and business process reengineering.

 Consult with management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, and input/output requirements.

 Recommend new processes that yield operational efficiencies.

 Conduct cost-benefit analyses.

 Develop or assist with project work plans and project timelines.

 Develop technical specifications and work requirements.

Expertise and/or relevant experience in the following areas are mandatory:

 3+ years’ experience in document management or information governance

 3+ years’ experience in gathering and documenting business requirements

Expertise and/or relevant experience in the following areas are desirable but not mandatory:

 2+ years’ experience working with DPS processes and document workflows

 Experience analyzing IBM Content Manager systems

 Experience working with Kofax systems

 Experience in analysis of electronic document management system migrations

 Experience in analysis of applications in a digital environment

 Ability to analyze data and generate reports to support decision-making and process improvements