Student Counsellor (Admission and Student Success)

Student Counsellor – DCOIL ( Center for Occupational and Industry-Linked Learning)

Key Responsibilities:

1. Student Enrolment:

• Guide prospective students through the admissions process, providing detailed information about courses, certifications, and career opportunities.
• Conduct student interviews and assessments to understand their academic backgrounds, goals, and aspirations.
• Assist with application processing, ensuring all required documentation is completed accurately and submitted on time.
• Organize and participate in campus tours, virtual information sessions, and recruitment fairs.
• Engage with potential students via email, phone, and in-person meetings to answer inquiries and address concerns.
• Maintain a database of prospects and follow up with interested candidates regularly.

1. Student Success:

• Act as a mentor to enrolled students, guiding them through their academic journey from onboarding to course completion.
• Collaborate with faculty and administration to identify students at risk and implement appropriate interventions.
• Assist students in setting academic and career goals and provide resources for personal development.
• Monitor student progress through regular check-ins, academic assessments, and performance tracking.
• Facilitate workshops and seminars on study skills, career planning, and personal growth.
• Work closely with the Placement Team to ensure students are prepared for internships, projects, and job placements.

1. Relationship Management:

• Build and maintain strong relationships with students, parents, and educational partners.
• Address student and parent concerns promptly, offering solutions and support where necessary.
• Collaborate with different departments, such as Marketing and Placement, to ensure a seamless student experience.

1. Data and Reporting:

• Track and report on student enrolment statistics, conversion rates, and success metrics.
• Provide regular feedback to the management on trends, challenges, and opportunities for improvement.
• Utilize CRM systems to maintain student records, track communication, and update progress reports.

Skills and Qualifications:

• Bachelor’s degree in Education, Psychology, Business, or a related field (Master’s preferred).
• 2+ years of experience in student counselling, admissions, or academic advising.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to empathize with students and offer support.
• Experience with CRM software and data management tools.
• A passion for student success and education.

Additional Requirements:

• Willingness to work on-campus and attend student events.
• Knowledge of the education system, certifications, and career pathways in the industry.