Career Opportunities: Case Manager Level 1 (78275)

unlimited holidays - extra parental leave
Work set-up: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Relevant experience in claims management or customer service., Strong verbal and written communication skills., Ability to manage time effectively and prioritize tasks., Interest in leveraging emerging technologies in a digital environment..

Key responsibilities:

  • Proactively manage claims to achieve cost-effective outcomes.
  • Maintain customer service standards by promptly resolving inquiries.
  • Keep technical knowledge of claims management up to date.
  • Stay informed about legislative changes and their practical application.

Allianz logo
Allianz Financial Services Large https://www.allianz.com/en.html
10001 Employees
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Job description

 

CASE MANAGER – PERSONAL INJURY – HOBART, TASMANIA 

 

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

 

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

 

Let’s care for tomorrow, so we can create a better future together, for everyone.

 

We are looking for a Case Manager to join our team in Hobart, Tasmania.

 

About the role 

  • Proactively manage claims within delegated authority level to achieve the most cost-effective outcome within the framework of the legislation, identifying and managing return to work barriers on individual claims.
  • Ensure customer service standards are maintained taken for prompt resolution of enquiries.
  • Maintaining and improving technical knowledge across all facets of claims management.
  • Keep up to date with legislative amendments and their practical application.

 

About you 

  • An energetic and motivated approach to managing a demanding portfolio
  • Experience in a customer-centric environment
  • Excellent verbal and written communication skills
  • Proven ability to manage your time and prioritise work tasks effectively
  • Superior customer service and communication skills
  • A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape

 

Benefits and perks

  • Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
  • Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
  • Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
  • Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
  • For more details about our benefits, visit the Allianz Careers site.

 

About our culture

We care about everything that makes you, you. We believe in a workplace that celebrates inclusion and equal opportunity, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the unique perspectives and talents they bring to work.  We’re committed to fostering an environment where everyone belongs and can thrive and reach their fullest potential.

 

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

 

Join us. Let’s care for tomorrow. www.allianz.com.au/careers

  

 

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Financial Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Time Management
  • Communication
  • Technical Acumen
  • Problem Solving
  • Teamwork
  • Adaptability

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