Aftermarket Product Manager - Electrical Machines & Control

Are you an Aftermarket Product Manager that is motivated to deliver?
 

Would you like to help shape and implement our aftermarket strategic direction?

Join Our Brush Power Generation Team!

Baker Hughes is proud to offer the BRUSH™ Power Generation portfolio, delivering solutions engineered to perform, built to last, and supported for the entire lifecycle. These technologies enhance our capabilities in electrification, electric motors, and automation, supporting our commitment to delivering clean energy solutions.

The BRUSH™ Power Generation division provides reliable and innovative solutions to meet the most challenging requirements for power generation, grid stabilization, substation and power grid support, and decarbonization through electrification.

Take ownership for product management

As an Aftermarket Product Manager is responsible for the strategy, development, and lifecycle management of aftermarket products and services. These can include spare parts, accessories, upgrades, maintenance services, and extended warranties. The goal is to maximize customer satisfaction and revenue from the installed base.

As an Aftermarket Product Manager, you will be responsible for:

• Spearheading aftermarket growth strategy for electrical machines & controls. 
• Managing products and services offered after the initial sale of a product.
• Defining and managing the aftermarket product roadmap.
• Identifying opportunities for new aftermarket offerings (e.g., kits, service packages).
• Analysing product lifecycle and phase-out strategies.
• Conducting market research and competitor analysis.
• Developing pricing strategies for aftermarket products.
• Leveraging IoT for predictive maintenance and service planning.
• Monitoring margins and profitability.
• Collaborating with finance to forecast revenue and cost
• Gathering customer feedback to improve existing offerings.
• Monitoring trends in usage, wear, and service needs.
• Supporting frontline sales Managers for implementation of strategic service growth initiatives to achieve the planned growth.
• Establishing a deep understanding of our customers’ business needs through advocating value preposition of service offerings. 

Fuel your passion

To be successful in this role you will:

• Have a bachelor’s accreditation (or equivalent experience) in a relevant field, within the Electrical or Electronics sector.
• Have proven experience as an Aftermarket Product Manager, ideally within a fast-paced, technical environment.
• Have demonstrated expertise in the Oil & Gas and Industrial sectors, particularly in power generation.
• Have the required technical knowledge of electrical control systems and rotating machinery, including:
                Electric generators and motors
                Generator control panels (critical)
                Power management systems
                Automatic Voltage Regulators (AVRs)
• Have extensive aftermarket experience, with a solid understanding of rotating electrical equipment and associated control systems.
• Have a track record of successfully promoting service growth initiatives for major Oil & Gas and Industrial clients, with a strategic mindset and deep understanding of:
               Market dynamics
               Customer behavior
               Product positioning
               Business development in aftermarket services
• Have demonstrated leadership or supervisory experience in a similar high-performance environment.
• Have a customer-centric approach, with a structured and efficient method for addressing client needs.
• Have excellent communication and interpersonal skills, with fluency in both written and spoken English.
• Must have the right to work in the UK/EU without the need for future sponsorship.
• Have the willingness and ability to travel approximately 20–25% of the time.

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. 

• This is a remote-based position, working Monday to Friday from home. However, the successful candidate must be willing and able to attend the company site in Ashby de la Zouch as required, which may be up to one week per month depending on business needs

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionised energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritise rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits