Offer summary

Qualifications:

Fluency in German (C1 minimum) and good command of English (B2 minimum)., Strong communication and interpersonal skills., Ability to work in rotational 24/7 shifts, including weekends., EU citizenship or valid work permit for Portugal..

Key responsibilities:

Handle customer inquiries via phone, email, and chat.

Provide support and problem-solving to customers.

Maintain accurate records of customer interactions.

Collaborate with internal teams to ensure customer satisfaction.

Job description

Job Title: German-Speaking Customer Service Representative (Remote Portugal)
Location: Remote (based in mainland Portugal)
Start Date: 7 August 2025
Employment Type: Full-time

Job Description

Join a leading international company and become part of a high-performing remote Customer Service team! Were looking for German-speaking professionals ready to deliver exceptional support to customers and build a long-term career in a dynamic, multicultural environment.

What Youll Do

Handle customer inquiries via phone, email, and chat
Provide top-level support and problem-solving
Maintain accurate records of customer interactions
Collaborate with internal teams to ensure customer satisfaction

What Were Looking For

Fluency in German (C1 minimum)
Good command of English (B2 minimum)
Strong communication and interpersonal skills
EU citizenship or valid work permit for Portugal
Comfortable working in rotative 24/7 shifts, including weekends

Working Schedule

Monday to Sunday 24/7 rotational shifts
2 rotative days off per week

Compensation & Benefits

1,030 gross/month (x14 months/year)
80 monthly performance bonus (x11 months/year)
Meal allowance included
Remote work from anywhere in mainland Portugal
Relocation support provided for candidates relocating from abroad (flights & accommodation)

️ Relocation Offer

Were exceptionally offering relocation support for German and Nordic speakers who are moving to Portugal from abroad.
Already living in Portugal? Great! We consider applications from candidates anywhere across mainland Portugal.