Bookkeeper and Finance Administrator | AU | Onsite

extra parental leave - fully flexible
Work set-up: 
Hybrid
Contract: 
Work from: 
Manila (PH)

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Staff Domain Scaleup https://www.staffdomain.com/
201 - 500 Employees
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Job description

Set-up and Location: Onsite-Ortigas 
Work Schedule: 9:00 AM to 06:00 PM AEST (07:00 AM - 04:00 PM PH Time)
Employment Type: Full-time

Ready to do work that actually excites you?

We seek a Finance Operations Associate to manage day-to-day BAU tasks including bookkeeping, bank reconciliations, invoicing, and email-based client support—ensuring accuracy, responsiveness, and timeliness in every step. The ideal candidate will have hands-on experience with Xero, familiarity with Australian financial workflows, and excellent written communication skills to support both clients and internal stakeholders. This role plays a key part in maintaining smooth financial operations while offering the chance to grow into broader exposure across FP&A and strategic finance functions.

What You'll Do

1. Finance Operations & Bookkeeping
  • Perform daily bank reconciliations across multiple Xero bank feeds.
  • Upload and reconcile bills, expenses, and credit card transactions.
  • Manage accounts payable and accounts receivable processes.
  • Issue invoices and follow up on payments when required.
  • Ensure accurate coding of transactions, GST allocation, and payroll journal entries.
2. Month-End Close Support 
  • Assist with preparation of internal month-end reporting packs.
  • Coordinate with external bookkeepers and accountants as needed.
  • Help ensure timely financial close, with a target of within 3 business days.
  • Support balance sheet reconciliations and documentation collation.

3. Customer Support (Finance Queries) 
  • Monitor and triage emails in shared finance inboxes (e.g., refund requests, payment errors)
  • Draft high-quality, warm, and professional customer responses via email
  • Liaise with internal teams (e.g., Credit, Operations) to resolve escalations efficiently

4. FP&A and Financial Reporting (Light Exposure)
  • Assist in updating financial models and rolling forecasts
  • Maintain and clean datasets in Google Sheets or Excel (e.g., revenue or expense trackers)
  • Extract data from internal systems (e.g., underwriting platform, CRM)
      Collaboration & Stakeholder Management 
  • Work closely with the Australian-based CFO and Finance function.
  • Communicate clearly and confidently with internal and external stakeholders.
  • Collaborate with cross-functional teams when resolving customer or operational issues.
  • Uphold high standards of discretion and integrity in all financial communications.
      Technology and Financial Competence   
  • Use Xero as the primary accounting tool.
  • Be proficient with Google Sheets, including formulas like SUMIFS, pivot tables, and filters.
  • Be comfortable navigating modern productivity tools such as Slack, Gmail, Notion, and Google Drive.
  • Familiarity with workflow automation tools like Zapier or Make is a plus.


Requirements

What You Bring
We’re looking for someone who:
  • Bachelor’s degree in Accounting, Finance, Business Administration, or a related field is preferred.
  • At least 2 years of experience in bookkeeping, finance operations, or accounting.
  • Strong hands-on experience with Xero is mandatory.
  • Prior experience working with Australian SMEs or startups is a plus.
  • High attention to detail and a process-oriented mindset.
  • Excellent written English, especially in customer service contexts.
  • Basic understanding of FP&A, or an interest in growing in that direction.
  • Ability to manage multiple workflows and meet deadlines.
  • Strong interpersonal skills and cultural alignment with Australian working styles.
  • Comfortable working in a fast-paced, high-growth, remote-first environment.

Benefits

Why You’ll Love Working Here
  • HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
  • Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
  • Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!

Let’s Talk
If you’re thinking “this sounds like me”—it probably is. Click apply. We can’t wait to meet you.

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