Online Hotel Reservationist

Work set-up: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Must be 18+ and legally authorized to work in the U.S., Strong communication and customer service skills., Passion for travel and helping others plan experiences., Comfortable using online booking systems and learning new software..

Key responsibilities:

  • Assist clients in researching, planning, and booking vacations.
  • Provide recommendations based on clients’ preferences and budgets.
  • Collaborate with travel suppliers to secure deals and promotions.
  • Handle client inquiries, modifications, and cancellations professionally.

Destination Knot logo
Destination Knot https://www.destinationknot.co
11 - 50 Employees
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Job description

Hotel Reservationist | Fully Remote
Company: Destination Knot
Location: Remote (U.S.)

About Us:
Destination Knot is a trusted travel agency partnered with an award- winning host agency with over 70 years of experience. We specialize in planning unforgettable vacations, offering cruises, hotels, vacation homes, all-inclusive resorts, and more.

Job Description:
We are seeking a detail-oriented and customer focused Online Cruise and Hotel Reservationist to join our team. In this role, you will assist clients in booking their dream vacations, ensuring they receive top-tier service and the best travel experiences possible.


Responsibilities:
  • Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
  • Provide expert recommendations based on clients’ travel preferences and budgets.
  • Collaborate with top travel suppliers to secure the best deals and promotions.
  • Stay updated on the latest industry trends, travel policies, and exclusive offers.
  • Handle client inquiries, modifications, and cancellations professionally and efficiently.
  • Maintain accurate records of bookings and client interactions.
  • Attend training sessions and supplier webinars to enhance knowledge.

  • Qualifications:
  • Must be 18+ and legally authorized to work in the U.S.
  • Strong communication and customer service skills.
  • Passion for travel and helping others plan unforgettable experiences.
  • Self-motivated with the ability to work independently.
  • Comfortable using online booking systems and learning new software.
  • Previous experience in customer service or sales is a plus but not required.
  • How to Apply:
    If you're passionate about travel and eager to start a rewarding career in the industry, we'd love to hear from you! Apply now to join our team!

    Required profile

    Experience

    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Other Skills

    • Customer Service
    • Sales
    • Self-Motivation
    • Detail Oriented
    • Communication
    • Problem Solving

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