Project Manager – Product, Web & Cross-functional Operations

About Winona

Winona is one of the leading telemedicine companies providing HRT for women in menopause. We’ve built all of our technology in house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in house physicians providing world-class care via a fully vertically integrated business model.

About the role

This role will serve as both the Scrum Master for product and website engineering teams and as the primary project manager for non-technical initiatives across the organization. You’ll facilitate fast, focused delivery in agile environments and drive alignment and execution in more traditional operational tracks. You'll work daily in ClickUp and Slack to keep plans on track, blockers unblocked, and everyone moving forward.

Responsibilities

• Run daily standups, sprint planning, retrospectives, and sprint reviews for website and product teams

• Own backlog grooming and sprint tracking in ClickUp

• Monitor sprint velocity and timelines, and identify and resolve blockers in real time

• Serve as the liaison between product, engineering, and design to ensure clarity and cohesion

• Foster continuous improvement by refining agile processes and team rituals

• Help coordinate high-priority projects for marketing, clinical ops, customer experience, and operations

• Work with department leads to scope projects, set timelines, assign responsibilities, and define success metrics

• Ensure visibility and accountability across all project stakeholders using ClickUp for planning and Slack for coordination

• Flag risks early, recommend tradeoffs, and drive consistent follow-through across teams

• Support the leadership team with visibility into team capacity, dependencies, and delivery timelines

• Champion a culture of clarity, accountability, and high-quality execution

Requirements

• 3+ years of experience as a Project Manager, Scrum Master, or Program Manager

• Strong understanding of Agile methodologies (Scrum, Kanban)

• Track record of managing both technical and non-technical projects in fast-paced settings

• Excellent communication, facilitation, and stakeholder management skills

• Deep familiarity with ClickUp and Slack as daily operating tools

What’s in it for you?

As full-time member of our team, you’ll enjoy:

• Flexible hours

• Work wherever you choose

• Fun and casual work environment

• Employee engagement activities and virtual gatherings

• We are a diverse, global team! 🌍

This company is affiliated for recruitment efforts. Each entity maintains operational independence, and no personal data is shared between them except as necessary for coordinated recruitment activities. Both teams are committed to protecting applicant privacy and ensuring a respectful, transparent hiring process.

Equal Employment Opportunity

Winona provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. Equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, demotion, transfer, leaves of absence, and termination. Winona takes allegations of discrimination, harassment, and retaliation seriously and will promptly investigate such behaviors.