Offer summary

Qualifications:

High school diploma or GED required., Understanding of the healthcare revenue cycle., At least one year of experience in a healthcare-related business office role., Good written communication skills..

Key responsibilities:

Follow up with third-party payers regarding insurance claims.

Process patient accounts to third parties and resolve balances.

Ensure proper documentation of accounts.

Communicate with leadership about problematic accounts.

Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves. The Baptist Health family consists of nine hospitals, employed and independent physicians, and more than 400 points of care, including outpatient facilities, physician practices and services, urgent care clinics, outpatient diagnostic and surgery centers, home care, fitness centers, and occupational medicine and physical therapy clinics. Baptist Health’s eight owned hospitals include more than 2,300 licensed beds in Corbin, Elizabethtown, La Grange, Lexington, Louisville, Paducah, Richmond and New Albany, Indiana. Baptist Health also operates the 410-bed Baptist Health Deaconess Madisonville in Madisonville, Kentucky in a joint venture with Deaconess Health System based in Evansville, Indiana. Baptist Health employs more than 23,000 people in Kentucky and surrounding states. Baptist Health is the first health system in the U.S. to have all of its hospitals recognized by the American Nursing Credentialing Center with either a Magnet® or Pathway to Excellence® designation for nursing excellence. Baptist Health’s employed provider network, Baptist Health Medical Group, has nearly 1,500 providers, including more than 750 physicians and more than 740 advanced practice clinicians. Baptist Health’s physician network also includes more than 2,000 independent physicians. Learn more at BaptistHealth.com.

Job description

Job Description:

Baptist Health is looking for a Patient Financial Services Collection Specialist to join our team. This is a remote position that requires residency in KY & IN

Patient Financial Services Collection Specialist is responsible for all insurance follow-up from third party payers, to be responded to in a courteous, timely manner. Representatives will process patient accounts to third parties and resolve accounts to a zero balance. The account representative is required to have competent writing skills and ensure proper account documentation. Verbal communication required for relaying issues/concerns with problem accounts to leadership.

Requirements

High school diploma or GED required.
An understanding of the health care revenue cycle required.
One year of previous business office experience in a health care of related field required to be able to answer patient questions.
An Associate Degree may be substituted for the one year of experience.