Penn State Harrisburg, a comprehensive College of The Pennsylvania State University, is excited to welcome applications for the part-time Health Services Assistant (HSA) opening at Counseling and Psychological Services (CAPS) and Student Disability Resources (SDR).  

Job Duties   

• Reporting to the full-time Health Services Assistant of Counseling and Psychological Services, the part-time HSA assists both CAPS and SDR by providing comprehensive support to staff, students, and campus community in a professional and confidential manner.  

• As the primary point of contact for our office, this opening will greet visitors and clients, manage a multi-line phone system, process, scan and copy documents, sort and distribute incoming/outgoing mail, schedule appointments and meetings, and meet deadlines for projects as assigned.  

This opening will also at times engage in other office duties as assigned. Examples of these include: 

• Assisting our testing center, which may include receiving and distributing quizzes or exams as directed by the test coordinator, answering student and faculty questions related to the testing center schedule, and proctoring quizzes or exams.  

• Periodically updating our center’s promotional materials such as unit brochures, web content, as well as creating flyers, and assisting with event planning. 

Requirements and Qualifications   

• Commitment to working with and respecting diverse populations, and a passion for helping others, is vital.   

• The successful candidate will have prior experience with various computer systems and be proficient with Microsoft Office Suite.  

• An ability to shift duties or tasks quickly while maintaining composure and retaining sound judgment. 

• Remain comfortable and calm in serving students in distress.   

• The ability to work as a team member and in collaboration with others is essential.  

• This opening maintains compliance with HIPAA and FERPA regulations and requires completed training in accordance with related Penn State policies.   

Work Schedule:  

• On campus at Penn State Harrisburg, for up to 20 hours per week.  

• Work weeks for this opening man vary based on demand and staffing.  

• Typical work hours will be between 10:00 a.m. and 4:00 p.m. Monday through Friday, during the fall and spring semesters. 

• Some flexibility with scheduling is required.   

Minimum Qualifications   

• This opening typically requires a High School diploma, or higher, plus one year of related experience, or an equivalent combination of education and experience.   

• Ability to work independently in the United States is required for employment.   

• A demonstrated commitment to diversity, equity, inclusion, and belonging. 

Preferred Qualifications   

• Bilingual   

• 1+ years of administrative experience within a healthcare or clinical setting.   

• Experience working independently with little supervision.  

• Sound professional judgment.   

• Capacity to receive feedback and willingness to learn.   

• Ability to communicate effectively.   

For consideration, the following must be submitted:   

• A cover letter that demonstrates how your education and experience: (a) meet the minimum qualifications (and, as applicable, the preferred qualifications), and (b) showcases your ability to perform the responsibilities as described. 

• A resume or curriculum vitae that includes work history, education, relevant training, and/or experience.   

• The successful candidate will be asked to provide the names, titles, and contact information (telephone, email, and mailing address) of three professional references if requested (minimum of one current or past supervisor required).