Account Manager

✨ Where do we hire from? Find out more about hiring at TestGorilla

Hi there, I'm Gary O’Reilly, EMEA Sales Director at TestGorilla. We’re excited to share more about the Account Manager role and our team.

About TestGorilla

Imagine a world where everyone lands their dream job. TestGorilla is empowering one billion people to do just that, as we revolutionise the hiring process with skills-based talent discovery. Our platform discovers, evaluates, and matches talent to dream jobs based on who they really are and what they can truly do. We combine sourcing, screening, and scientifically-validated assessments to reveal the complete picture of each candidate.

Unlike hiring tools that focus on experience and rely on assumptions, TestGorilla surfaces the best talent with the most relevant skills, giving teams the context they need to hire smarter, faster, and more fairly. We stand for diversity, act with integrity, and put talent first. We celebrate individuality and creativity and believe in a workplace where you can make a big impact. Our team works in a flexible, autonomous environment with a focus on well-being and results.

It’s an exciting time to join TestGorilla. Right now, we’re working hard to unlock the next phase of our growth. With thousands of customers and millions of candidate profiles, the potential of our platform has never felt greater! Join us in creating a future where skills matter most, and everyone has the chance to land their dream job.

About the role

We’re hiring a commercially-minded Account Manager to lead a critical transition phase for our global client base. In July 2025, TestGorilla is launching its 4th Generation platform — a major evolution from standalone assessments to a full sourcing and evaluation solution. This shift comes with a new usage-based pricing model and expanded feature set.

Your mission? Take ownership of a portfolio of ~150–200 accounts, including strategic global enterprises, staffing firms, and BPOs. You'll drive adoption of the new platform, migrate clients off legacy plans, and help scale consumption across our new solution suite. This role requires a strong mix of strategic thinking and operational efficiency — knowing where to go deep and where to scale using automation. You’ll work in tight partnership with Customer Success to create seamless transitions, unlock value, and grow NRR.

If you love solving complex problems, influencing senior stakeholders, and building GTM playbooks as you go — this is your moment.

Want to see what it's like to join the Sales team and make an impact as a Account Manager? Get an inside look in this quick video by Gary:

Responsibilities

In this role, your responsibilities will include but not limited to:

• Lead commercial strategy and execution across your book of ~150–200 global accounts including some based in the Americas time zone (between UTC-8:00 ~ UTC-4:00)
• Drive migration from legacy plans to our new Gen-4 platform, ensuring clients adopt new features and embrace the usage-based model
• Identify and prioritise high-potential accounts for expansion and multi-year conversion
• Partner with CS to deliver high-impact onboarding, QBRs, and success planning
• Analyse usage data to uncover opportunities and inform account strategy
• Manage the full renewal cycle, from stakeholder alignment to contract negotiation
• Build scalable processes using automation, but tailor your approach where it counts
• Share learnings and feedback to help shape our GTM playbook and customer journey
• Act like an owner — contribute ideas, challenge the status quo, and help raise the bar

What you’ll bring

We're looking for someone who:

• A track record of growing revenue across complex, multi-stakeholder accounts
• A commercial mindset with strong operational chops — you know how to prioritise, execute, and repeat at scale
• Experience working with recruitment, staffing, or talent tech clients — you speak their language and understand their challenges
• High tech fluency — you're already using AI, automation, and modern tools to drive smarter GTM motions
• The confidence to lead change and the curiosity to keep learning
• A bias for ownership, not just activity — you don't wait for permission to improve the way things work

We actively seek diversity and encourage applications from everyone. If you're interested in this role but your experience doesn't perfectly match the description, please still apply. Studies show that women and underrepresented groups can be hesitant to apply unless they meet every requirement. If this role excites you and you're confident you can do the job, we encourage you to apply!

What’s in it for you?

Please note: Some specifics, particularly around leave, may vary depending on your country of residence. This will be discussed during the hiring process.

• Global Team:Join a fully remote, mission-driven team from around the world
• Competitive compensation: Receive a competitive pay €48,000 to €60,000 + On-Target Earnings (OTE) structure that features a 60/40 split between base salary and commission + Share Appreciation Rights
• Remote & flexible work: Work from almost anywhere*. Enjoy flexible hours and asynchronous work to balance work and life.
  * Check out the Countries we currently hire from here
• Remote work budget: €1,000 per year to help you set up your home office
• Growth & development: Invest in yourself and your career with a 3.5% L&D budget and clear growth opportunities
• Stimulating work environment: Tackle new challenges and work with innovative technology in a dynamic setting
• Connect with your team: Join optional fun virtual socials, AMAs with team members and leadership, and regular fun chats. Build a strong sense of community!
• TestGorilla community groups: Join peers to build community and boost opportunities for connection, advocacy, and professional development
• Parent/Caregiver support: We provide a caregiver-friendly work environment with paid 8-16 week parental leave and tailored return-to-work approaches
• Work-life balance: Our unlimited and flexible time off policy empowers you to take the time you need to recharge and maintain your well-being

Interested?

We believe in using our own product to ensure fair and objective hiring. If this role aligns with your skills and aspirations, we invite you to complete one of our very own assessments. This will give you a first-hand experience of our platform and help us get to know you better. We look forward to hearing from you!

TestGorilla is committed to building a diverse and inclusive workplace. We believe that diverse teams are stronger teams, and we encourage applications from people of all backgrounds. We understand that some candidates may experience test anxiety, and we want to assure you that accommodations are available and can be requested prior to sitting our assessments. Your request will not negatively impact your application, as we do not factor this into our review process.