Offer summary

Qualifications:

Minimum of five years of experience in property claims handling., Current and valid adjuster license(s)., Strong knowledge of insurance laws and policies., Excellent communication and customer service skills..

Key responsibilities:

Manage property claims from start to finish, ensuring policy and legal compliance.

Conduct investigations to assess damages and evaluate estimates.

Identify subrogation opportunities and collaborate with internal and external stakeholders.

Maintain professionalism and high-quality service throughout the claims process.

Job description

Senior Property Desk Examiner (remote)

Company Overview:
Raphael & Associates is a third-party claims administrator and independent claims adjusting company internationally recognized for exceptional service. We understand the importance of adapting to the demands of a dynamic market and tailoring our services to our client's specific needs. As a claims organization, what we do is complex. Our mission is simple: to provide outstanding service, retain extraordinary professionals, and utilize the best technology in the industry!

As a leading organization in the industry, we offer dynamic and challenging opportunities to individuals who want to make a difference. We value camaraderie, vision, a passion for excellence, creativity, and a “roll-up-your-sleeves, get it done” mentality. We are searching for experienced, energetic, creative, and self-reliant professionals for exciting career opportunities!

Job Summary:
The work of our inside desk examiners directly contributes to the success of our organization. You will be able to make a meaningful impact by leveraging your industry expertise, customer service skills, and ability to manage priorities in a fast-paced environment. We are currently growing and are looking for a TPA Property Claims Examiner with a minimum of five years of experience in this discipline of the insurance claims industry. The optimal candidate will be a team player with experience handling Residential and Commercial Property damage claims. This position allows the right candidate to expand their career and grow with a forward-thinking organization.

Responsibilities:

End-to-end management of property claims according to policy coverage and state requirements.
Conduct thorough investigations to determine damages.
Ability to evaluate property damage estimates provided by field adjusters.
Recognition of subrogation potential.
Work well with internal and external customers to provide superior reports that allow proper evaluations of claim values.
Appropriately represent the company by executing a high level of service and maintaining professionalism at all times.

Key requirements:

At least 5+ years of relevant experience
Must maintain current and valid adjuster license(es)
Strong project management skills and ability to work independently
Strong working knowledge of insurance laws
Strong verbal and written communication skills
Excellent customer service skills
Experience at a Third-Party Administrator (TPA) company is a plus but not mandatory

Benefits and Perks:
We are an organization that recognizes and appreciates hard work! We offer a competitive compensation package commensurate with experience, including salary, bonus, paid time off, medical/dental/vision/life insurance, and 401k (with matching!). Most importantly, you will have the opportunity to work directly alongside an extraordinary and dedicated team to grow a critical function within a dynamic, growing company!

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