Digital Product Designer

Hi, I'm Rita Dias, your Recruiter and guide to joining CSG.

As part of the CSG Customer Experience (CX) Division, this role bridges product, marketing, and sales teams. This requires a strong balance between creativity and usability, ensuring that every piece of content—primarily digital but also print—reflects the innovation and excellence of our products while maintaining a seamless connection between product UI and marketing visuals. This role is responsible for individual and team projects while focusing on improving each stage of the end-to-end Customer lifecycle.

What you'll do

• You will report to our Dir Global Creative Design to contribute towards improving each phase of the user's complete life cycle.

• You will Interpret the product involvement and discuss with colleagues to ensure that all designs capture the essence of the features and that they follow the correct graphic approach and aesthetics to best represent the product line standards.

• You will collaborate with more senior team members, gather requirements and assess target application/landscape to identify the problem statement, solution definition, and execution.

• You will determine how best to represent a concept and create mock-ups and prototypes that clearly illustrates how the product/project performs in addition to showcasing the overall user experience.

• You will conduct layout adjustments based on user feedback and specific iterations.

• You will design graphic user interface elements, storyboards, process flows, site maps and other materials as needed for concept development and project implementation.

You should have

• Bachelor's degree in a related field, or equivalent experience

• Proficiency in English in a business environment

• At least 2 years’ experience in related field focusing on interaction/UI design, UX design, and graphics design.

• Experience in user research and testing.

• Experience in modern digital design and prototyping tools (Figma, Sketch, InVision, Axure, Zeplin, Flinto, Adobe CC).

Our Guiding Principles

Impact

Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure

CSGer Perks & Benefits

• Work from Home, in-office, or hybrid

• Employee Belonging Groups

• Healthcare: Dental, Medical, and Vision

• Paid Vacation, Volunteer, and Holiday Time Off

And so much more

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future

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