Medical Receptionist (ZR_25132_JOB)

Work set-up: 
Full Remote
Contract: 
Freelance
Work from: 
Anywhere

Offer summary

Qualifications:

2-3 years of experience in healthcare or medical reception., Bilingual proficiency in English and Spanish is strongly preferred., Strong communication skills for phone and digital interactions., Experience with medical systems and understanding of patient privacy protocols..

Key responsibilities:

  • Manage patient communications and inquiries using advanced EHR system.
  • Provide professional phone support to patients via modern VoIP technology.
  • Collaborate with healthcare team through integrated communication platforms.
  • Maintain accurate patient records and participate in team meetings.

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BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/
501 - 1000 Employees
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Job description

This is a remote position.

Job Highlights:

Contract: Independent Contractor
Schedule: 8 AM to 5 PM Monday to Friday
Client Timezone: Eastern Standard Time


Client Overview
Join a progressive healthcare practice that’s at the forefront of modern patient care delivery. This dynamic medical facility serves a diverse community and leverages cutting-edge healthcare technology to provide exceptional patient experiences. The practice values innovation, team collaboration, and professional growth, offering a supportive environment where your contributions directly impact patient outcomes. With a focus on comprehensive care and streamlined operations, this is an opportunity to be part of a forward-thinking healthcare team that prioritizes both patient satisfaction and employee development.

Job Description

Step into a vital role as a Medical Receptionist where you’ll be the first point of contact for patients while working with state-of-the-art healthcare technology. This remote position offers the perfect blend of patient interaction and technical proficiency, allowing you to make a meaningful difference in healthcare delivery. You’ll be fully integrated into a collaborative team environment with comprehensive training, ongoing support, and clear pathways for professional growth. This role is ideal for healthcare professionals who want to advance their career while contributing to exceptional patient care in a modern, technology-driven practice.


Responsibilities
  • Manage patient communications and inquiries through advanced Athena Health EHR system
  • Provide professional phone support to patients using modern VoIP technology
  • Collaborate with healthcare team through integrated communication platforms
  • Process and maintain accurate patient records and case information
  • Participate in weekly team meetings and continuous professional development
  • Deliver bilingual patient support to serve diverse community needs
  • Complete comprehensive onboarding program with structured training materials
  • Contribute to seamless patient experience from initial contact through care delivery

Requirements
  • 2-3 years of proven experience in healthcare or medical reception
  • Bilingual proficiency in English and Spanish strongly preferred
  • Strong communication skills for both phone and digital patient interactions
  • Experience with medical systems and understanding of patient privacy protocols
  • Reliable, professional demeanor with commitment to excellent patient service
  • Ability to work full-time hours in Eastern Standard Time zone
  • Willingness to complete HIPAA compliance training and maintain certification
  • Comfort with technology platforms and computer-based work environment

Benefits
Independent Contractor Perks:
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job
Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_25132_JOB

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishSpanish
Check out the description to know which languages are mandatory.

Hard Skills

Communicating With PatientsCerner EHRTelephonyTransitional Bilingual EducationHospital ExperienceMedical PrivacyHealthcare Industry KnowledgeCompliance Management

Other Skills

  • Technical Acumen
  • Professionalism
  • Communication
Are you interested?

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