Business Consultant

Key duties and responsibilities       

Primary:

• Engage directly with banking and financial services (BFS) clients to lead and facilitate workshops, define solution scope, and gather detailed business and functional requirements
• Collaborate with stakeholders across business, technology, and operations to define end-to-end payment journeys and pricing logic for banking and financial products
• Actively manage customer engagement and expectations throughout the project lifecycle to ensure alignment on scope, priorities and deliverables
• Translates business requirements to technical requirements while balancing them between what’s technically feasible and financially and functionally reasonable
• Drive clarity in complex problem spaces and navigate ambiguity to guide stakeholders towards actionable problem statements

Secondary:

• Capture and document the banking product definition and the pricing configuration rules
• Analyse and model the payments value chain, including orchestration, clearing and settlement processes
• Support the design and implementation of system interfaces and API integrations aligned to payment schemes
• Liaise with technical teams to ensure technical design and solution configurations are aligned with business requirements
• Coach and mentor junior analysts to ensure consistency and quality of deliverables across the team
• Contribute to continuous improvement initiatives related to tooling, methodology and knowledge sharing

Key Skills and experience

• Strong knowledge in banking and financial products, payment processing and digital banking
• Practical experience in pricing and deal management system with hands-on implementation on either legacy or next-gen platforms
• Understanding of the end-to-end journey of the implementation and fulfilment of banking products
• Ability to use exceptional communication skills to manage client expectations through workshop and feedback sessions
• Ability to summarise solution proposal including inputs, considerations, and recommendations concisely and accurately to obtain feedback and approvals
• Ability to constructively and confidently challenge client requests that fall outside of scope or viability considering technical feasibility, delivery timelines and cost implications

Desirable

• Familiarity with ISO 20022 messaging standards and the application in payment platforms
• Understanding of domestic or international payment systems (e.g., NPP, BECS DE, BPAY, HVCS, and SWIFT cross-border)
• Knowledge of interchange and scheme fees

Location(s):