Offer summary

Qualifications:

Proven experience in social media management for platforms like Facebook, Instagram, and TikTok., Strong skills in content creation, including graphics, video editing, and copywriting., Understanding of social media trends, demographics, and targeting strategies., Basic administrative skills and familiarity with social media management tools..

Key responsibilities:

Create and schedule engaging social media content across multiple platforms.

Engage with online communities and interact to promote the brand.

Reach out to influencers and potential collaborators to generate leads.

Respond to customer messages and comments, providing customer service.

Job description

This is a remote position.

Schedule:

Minimum 20 hours per week
Monday to Friday 9am - 1pm

Client Timezone: Melbourne, Victoria, Australia (AEST/AEDT)

Scope:

80% of time focused on social media management and content creation
20% of time available for basic administrative tasks and email support
Direct reporting to client with full management freedom

Responsibilities:

Create and schedule engaging social media content across Facebook, Instagram, and TikTok platforms
Fill out social media calendars for entire months with planned content
Perform community engagement by joining relevant groups and interacting to highlight the brand
Reach out to influencers and potential collaborators in the landscaping/home improvement space
Send direct messages to prospects to build connections and generate leads
Respond to customer messages and comments, acting as a customer service representative
Create engaging viral content that follows current trends and targets appropriate demographics
Write compelling captions that drive engagement and conversions
Develop basic graphics, short reels, and videos for social media posts
Assist with basic email management and campaign setup during downtime
Handle basic administrative tasks such as research, file management, and data entry when not focused on social media
Follow up on leads as directed by the client

Requirements:

Proven experience in social media management, particularly Facebook, Instagram, and TikTok
Strong content creation skills including graphics, video editing, and copywriting
Understanding of social media trends, demographics, and targeting strategies
Experience with community engagement and influencer outreach
Customer service skills for responding to messages and comments
Basic administrative and email management capabilities
Knowledge of social media scheduling and management tools
Creative mindset with ability to produce viral, engaging content
Understanding of landscaping/home improvement industry preferred but not required