Offer summary

Qualifications:

Minimum of 3 years of experience in technical support or IT operations., Strong knowledge of IT systems, networks, and data formats like XML and API., Proficiency in MS Office and familiarity with ticketing tools such as Jira or ServiceNow., Fluent in English, with good communication and problem-solving skills..

Key responsibilities:

Provide technical support for IT systems, applications, and infrastructure.

Assist with installation, configuration, and maintenance of hardware and software.

Troubleshoot and resolve technical issues related to systems, networks, or data.

Support testing, deployment, and documentation of new tools or updates.

Job description

Knowledge And Skills

Provide technical support for IT systems, applications, and infrastructure.
Assist with installation, configuration, and maintenance of hardware and software.
Troubleshoot and resolve technical issues related to systems, networks, or data.
Support data validation, transformation, and system integration tasks.
Contribute to the testing and deployment of new tools or updates.
Maintain technical documentation and assist with system monitoring.
Collaborate with internal teams to meet technical requirements.

Specific Expertise

Solid knowledge of IT systems, networks, and data formats (XML, API, etc.).
At least 3 years of technical support or IT operations experience.
Good communication and problem-solving skills.
Fluent in English; additional languages are a plus.
Proficiency in MS Office and familiarity with ticketing tools (e.g., Jira, ServiceNow).

Required profile