Offer summary

Qualifications:

Advanced proficiency in Excel and SQL for data analysis., Strong analytical and problem-solving skills., Ability to troubleshoot technical issues in a client-facing environment., Excellent organizational skills and attention to detail..

Key responsibilities:

Analyze, clean, and validate large datasets using Excel and SQL.

Generate, automate, and distribute client-facing reports.

Investigate and resolve data discrepancies and tracking issues.

Respond to technical inquiries and troubleshoot client issues.

Job description

About Enroute:

We love technology, and we enjoy what we do. We are always looking for innovation. We have social awareness and try to improve it daily. We make things happen. You can trust us. Our Enrouters are always up for a challenge. We ask questions, and we love to learn.

We pride ourselves on having great benefits and compensations, a fantastic work environment, flexible schedules, and policies that positively impact the balance of work and life outside of it. We care about who you are in the office and as an individual. We get involved, we like to know our people, we want every Enrouter to become part of a great community of highly driven, responsible, respectful, and above all, happy people. We want you to enjoy working with us.

Requirements

We are looking for a highly skilled Technical Reporting & Solutions Analyst with advanced Excel proficiency, strong data analysis capabilities, and the ability to troubleshoot technical issues in a fast-paced, client-facing environment. This individual contributor role supports clients by ensuring accurate, timely, and insightful data reporting while resolving a wide range of issues across tracking, file structure, company solutions, and data quality.

You will be a critical point of contact for reporting delivery, data validation, and technical support.

Soft Skills

Analytical thinking and problem-solving

Attention to detail and data accuracy

Organizational and time management skills

Ability to work independently and take ownership

Adaptability in fast-paced, data-driven environments

Collaboration with distributed and cross-functional teams

Proactive attitude with a focus on continuous improvement

Reliability and accountability for deliverables

Key Responsibilities / Tasks

Analyze, clean, and validate large datasets using Excel and SQL

Generate, automate, and distribute client-facing reports

Investigate and resolve data discrepancies and tracking issues

Respond to technical inquiries and troubleshoot client issues

Collaborate with client teams to ensure reporting accuracy and campaign success

Maintain documentation of recurring workflows, findings, and resolutions

Troubleshoot and resolve technical issues

Benefits

Monetary compensation
Year-end Bonus
IMSS, AFORE, INFONAVIT
Major Medical Expenses Insurance
Minor Medical Expenses Insurance
Life Insurance
Funeral Expenses Insurance
Preferential rates for car insurance
TDU Membership
Holidays and Vacations
Sick days
Bereavement days
Civil Marriage days
Maternity & Paternity leave
English and Spanish classes
Performance Management Framework
Certifications
TALISIS Agreement: Discounts at ADVENIO, Harmon Hall, U-ERRE, UNID
Taquitos Rewards
Amazon Gift Card on your Birthday
Work-from-home Bonus
Laptop Policy

Equal employment

Enroute is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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