Experience handling Casualty Claims., Knowledge of insurance and the insurance market., Understanding of legal principles, regulations, and Acts., Good communication and organizational skills..
Key responsibilities:
Liaise with Insurers, Policyholders, and Brokers.
Investigate claims in the field or from the desk.
Compile evidence and prepare reports on claims.
Negotiate settlements and manage cases to conclusion.
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We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 6,500 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
Location: North East of England/Remote Hours: 35 hours per week, Monday-Friday
This role is home-based covering caseloads in the North East of England, therefore, travel in this area is necessary.
Our Opportunity:
Davies are looking to recruit an experienced Liability Loss Adjuster to join our growing Casualty team.
At Davies,we value transferable skills and qualities that focus on what you can bring to the role.
The role would suit an experienced Casualty Adjuster/investigator seeking a fresh challenge, someone who is ambitious, and can demonstrate an ability to develop their skills and knowledge.
Key Responsibilities
Liaison with Insurers, Policyholders and Brokers
Investigation of allocated claims in the field or from the desk
Compilation of all necessary evidence and relevant documentation
Preparation of Preliminary Reports detailing the evidence available and commenting upon
Policy Indemnity, Legal Liability, Quantum, and Tactics
Determine appropriate action for resolution of the case
Defend or negotiate settlement where appropriate, within agreed authority limits
Correspond with all parties professionally to proactively progress the case to conclusion
Investigate and handle all cases in accordance with the client’s requirements by referral to documented procedures at all times
Maintain a proper reserve at all times by regular review
Keep updated on any technical changes relevant to your role including participating in training programmes facilitated by the company
All Staff are expected to carry out any reasonable instruction given by their line manager, in line with business requirements
Skills, Knowledge & Expertise
Experience handling Casualty Claims
Knowledge of insurance and the insurance market
Knowledge of legal principles, regulations, Acts and the like.
Knowledge of Civil procedure Rules and the Claims Portal
Good communications skills at all levels
Excellent customer service
The ability to work as part of a team
Good planning and organisational skills
Take responsibility for your own workload
Must be able to demonstrate adaptability and flexibility
Strong IT Skills
Job Benefits
Career & Purpose
Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies; learning opportunities
Environmental & Social
The Davies Foundation
Local charity funding
Pennies To Heaven
Employee Resource Groups
Employee volunteering programme
Financial Health
Pension, 5% employee and 5% employer contribution
My Choices at Davies provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
Wellbeing centre; move, munch, money & mind focus
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working; hybrid, work from home or join a collaborative office space
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
#INDUKI
Required profile
Experience
Industry :
Insurance
Spoken language(s):
English
Check out the description to know which languages are mandatory.