Project Manager, CRM

Work you will do : The CRM Project Manager for DTE Commercial is a role within the Project Management and Strategic Operations team reporting directly to the Senior Director, Commercial Portfolio Manage. The CRM Project Manager will have execution delivery responsibilities for the Pain Program CRM Project with an expected implementation timeline of 12 months. The Project Manager will be charged with hands-on management of all PMO activities and ensuring accurate status reporting across all workstreams and driving the project outcomes. They will be an extended member of the PMO office of the program. They will work closely with the implementation delivery partner and software vendor and DTE and Business colleagues to ensure successful project delivery.
The Project Manager is required to have relevant PMO-related experience specifically in the Life Science domain. This experience will be critical in understanding both the process challenges and the technology being implemented, which will help the Project Manager facilitate successful delivery outcomes. In addition, it is expected that the Project Manager has experience managing and deploying CRM systems.

What you will do : The Project Manager will work closely with the DTE leaders, all relevant business stakeholders, the delivery team, and the program management office. The Project Manager will ensure that the project is in alignment with other inter-dependent projects, programs, and stakeholders.

Job Responsibilities :
The Project Manager will be responsible for hands-on execution of the project. This includes responsibility for:

• Project and Workstream Governance
• Scope Management
• Schedule Management
• Resource Management
• Risk and Issue Management (including cross-functional impact assessment/mitigation)
• Dependency Management (both within the project and externally)

The Project Manager should expect to be heavily involved in presenting and monitoring status, anticipating challenges, unblocking issues, managing dependencies, and providing business sponsor and stakeholder transparency for the project through accurate and timely management reporting. The Project Manager may also be responsible for collaboration with project managers from external consulting teams to ensure successful joint outcomes and accurate management reporting.

Must Haves

• A minimum of 8 years of experience in Project Management
• Demonstrated proficiency in managing large-scale, complex projects
• Candidate must be a leader, proactive, and go getter
• Experience working in Life Sciences
• Experience in managing large scale cross-functional projects
• Experience in CRM systems, Veeva
• Experience working in Agile methodology
• PMP or Prince2 certification

Nice to Have:

• Experience with high-growth stage companies
• Agile CSM, PSM or similar certification and hands-on experience

Leadership
•Demonstrated leadership presence and drive
•Excellent presentation skills and ability to clearly and succinctly express ideas
•Experience facilitating project meetings and effectively and respectfully holding team members accountable for status, deliverables, and the timely escalation of blockers
•Unfailing commitment to representing project status in an accurate and timely manner, weekly or in near real-time when changes occur
•Successful track record of managing collaborative projects with vendors and packaged software

Collaboration
•Exemplify a highly collaborative mindset and actively facilitate team communication
•Build strong relationships with peers and colleagues across the Technology organization, and with key Finance and Accounting business partners and third-party consultants
•Actively anticipate, track, and plan for risks and issues, dependencies, resourcing, and contingencies
•Communicate status, risks, and issues in a direct and timely manner
•Escalate issues in a manner that is effective and direct

Innovation
•Demonstrate an analytical, objective, and strategic mindset and a drive to learn new technologies
•Analyze processes and systems, identifying potential for change
•Possess an understanding of technology solutions implemented in the past

Skills/Tools
•Excellent communication skills, both verbal and written
•Experience practicing project feature prioritization and backlog grooming methods
•Experience with Project and Portfolio Management (PPM) tools and reports
•Demonstrate ability to accurately track and forecast program or project financials
•Understanding of the principles of finance and cost-benefit analysis (e.g., capital expenses, operating expenses, amortized and expensed costs, accruals, actual and forecasted spend, etc.)

Who you will be working for:
Atlas is a global strategic consulting firm, focused on the life sciences industry. Our services include Management Consulting, Managed Services, and Agile Services. Global pharmaceutical companies and emerging players in the Life Sciences depend on over four hundred Atlas consultants to ensure they have the capabilities that will give them the ability to succeed.
Why join the Atlas A-team of Consultants:

• Opportunity - Atlas has deep life sciences industry roots and a reputation with our clients for having superior quality consultants
• Meaningful Work - You will be part of the solution to help clients accomplish their patient-first missions
• Culture - We are proactive, highly accountable, and high touch
• Solid - We have been delivering exceptional consulting talent for over 23 years
• Depth & Breadth of Collaborative Client Relationships – They depend on us to design strategic teams, which can produce and drive outcomes
• We are experts at Project Management, Portfolio Operations, Agile Services, Change Management, and Talent/Organizational Design
• Benefits: Opportunity for a consulting career – average tenure of our consultants is over 2.5 years, with many here for over 7
• A-team of support behind you – We are all about making you successful

• Mutual trust – We build mutual trust and encourage respect and cooperation among team members