Offer summary

Qualifications:

Bachelor's degree in business administration, analytics, IT, or related fields., 4-5 years of experience in business analysis, process improvement, or data analysis., Proven project management skills with experience in methodologies like Agile and Waterfall., Knowledge of automation technologies and experience in digitalization and re-engineering processes..

Key responsibilities:

Lead project planning, design, and implementation of business requirements.

Gather and analyze business processes and requirements with stakeholders.

Coordinate and manage business analyst tasks within projects, providing guidance.

Ensure quality control and timely delivery of projects, adapting various delivery methodologies.

Job description

Purpose

We are seeking a highly skilled and experienced Business Analyst / Senior Business Analyst to join our team in a junior managerial / managerial position. The candidate will serve the needs of the Underwriting (UW) Division and have opportunity to propose/implement solutions for the efficiency of the Underwriting Division or the company as a whole.

The ideal candidate must have a proven track record in business analyst responsibilities, operational excellence, and project management, with a strong focus on delivering exceptional results.

Key Accountabilities

Leads the project resource planning, design, and implementation of business requirements and system modifications in projects/ initiatives.
Leads and draw up the business requirements gathering (BR Document) with relevant stakeholders. Analyse, document and reviews business processes requirements with product owners
Communicate project deliveries with key stakeholders on a regular basis
Lead creation and review of test case scenarios with product owners and system analysts to be used in testing, ensuring such requirements are incorporated
Coordinates and manages business analyst tasks within projects, offering guidance and support. This may involve planning, allocating, and monitoring the work of other business analysts for a Senior BA role.
Pre and post-delivery quality control to ensure higher benchmarks of project delivery are achieved for the division
Overall project management responsibilities in project delivery such as project and resource planning for overall view to management team
Adapts and applies different delivery methodologies including Agile, Waterfall, and Lean / Six Sigma.

Required

Education and Experience

Bachelor’s degree in business administration / business analytics / Information Technology / Computer Science / Data analytics.
4 to 5 or more years of experience in a business analyst role, process improvement, data analyst or similar capacity
Proven experience in relationship management, business analysis, process improvement, and project management within a corporate environment
Experience working in business processes and re-engineering including simplification, digitalization, and automation implementations
Experience in new product and new distribution channel implementation
Proficiency in business process modeling, analysis tools, and methodologies.
Delivered projects using methodologies such as Agile and Waterfall.

Preferred:

Good understanding / working experience in computer programming concepts
A team player with a good cultural fit to Zurich
Good understanding of intelligent automation technologies and capabilities
General insurance or CX/UI/UX domain capabilities
Yellow Belt / Green Belt Lean Six Sigma, PMP certification

Skills

Possesses excellent analytical skills that enables identification of root causes, assessment of opportunities, and driving of effective solutions
Highly self-motivated with a strong sense of accountability and attention to detail
Demonstrates flexibility as needed, takes the lead on initiatives, and shows ownership and accountability
Capable of quickly adapting to new methodologies, working under tight deadlines and stressful conditions
Possesses advanced investigative, analytical, and problem-solving skills.
Able to set team and individual goals, manage multiple tasks, clients, and projects simultaneously while appropriately balancing priorities, deadlines, and deliverables
Possesses the ability to integrate customer experience into business process development and identify opportunities.
Customer journey mapping or low/high fidelity prototyping skills is an added advantage.

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let’s continue to grow together!

Location(s): MY - Kuala Lumpur
Remote working:
Schedule: Full Time
Recruiter name: Taren Kaur
Closing date:

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