Offer summary

Qualifications:

Experience setting up classes in LMS platforms like aXcelerate., Proficiency in managing SCORM files, LMS logins, and multimedia uploads., Familiarity with SharePoint, Teams, and Microsoft 365 tools., Experience working in an RTO or eLearning environment is a bonus..

Key responsibilities:

Manage the technical setup of online classes, assessments, and modules.

Troubleshoot and resolve LMS help desk tickets for students and trainers.

Maintain system folder structures and ensure content accuracy.

Support updates to staff intranet and ensure system accessibility.

Job description

This is a remote position.

AU RTO LMS & Systems Administrator (aXcelerate) - Remote

Background

We’re PeoplePartners, and we’re on the hunt for a tech-savvy, detail-obsessed LMS & Systems Administrator to support one of our amazing RTO clients. You’ll help bring their online learning to life—ensuring students and trainers alike have a seamless, glitch-free experience.

About the Role

You’ll be the behind-the-scenes superhero keeping the aXcelerate LMS humming. From uploading SCORM files to managing SharePoint structures, this role touches every part of the learning journey and internal systems.

Your Key Responsibilities:

Own the technical setup of online classes, assessments, SCORMs & Rise 360 modules.
Set up and manage user roles and permissions across cohorts.
Triage and resolve LMS help desk tickets for students and trainers.
Maintain system folder structure and version control with ninja-like precision.
Administer Microsoft 365 tools: Outlook, Teams, SharePoint.
Support updates to the staff intranet and ensure smooth access.

Requirements

About YOU

You’re a curious tech doer with a love of structure. You get a kick out of version control and solving why someone can’t see their class. You love working solo but know when to loop others in.

About YOUR Work History

You’ve set up classes in aXcelerate or similar platforms.
You’ve wrangled SCORMs, LMS logins, and tricky multimedia uploads.
You’ve been the go-to for SharePoint or Teams issues.
Bonus: you’ve worked in an RTO or eLearning environment.

Key Responsibilities YOU Can’t Wait to Do

Ensure 100% accuracy in LMS content uploads.
Troubleshoot access issues before anyone even reports them.
Keep Microsoft 365 humming for a remote team.
Monitor and resolve help desk tickets like a support ninja.

How YOU Will Be Measured

Speed of class setup (within 2 days).
Accuracy of content uploads and tagging (99%+).
Resolution of help desk queries (95% resolved independently).
Uptime and accessibility of staff systems.

About the Culture YOU Thrive In

You value low drama and high accountability.
You appreciate clear workflows, enjoy the autonomy of remote work, and believe a well-organized folder structure is pure joy.

When & Where YOU Will Work

Day-shift (AEST).
Remote from the Philippines (with tech provided).
Monday–Friday.

Ready to get systems sorted and learning powered up? Apply now and join a team that values structure, support, and smart solutions.

Benefits

Permanent Work-from-home setup
Company-provided equipment
Secondary Wi-Fi Modem
21 Leave Credits Annually - Leave benefits begin on Day 1.
100% conversion of UNUSED leave credits
HMO on Day 1
13th Month Pay
Grab Voucher every month
Birthday Gift
Loyalty Gift
Christmas Gift
Work-Life Balance
Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.