Extensive experience as a Travel Agent handling domestic and international requests., Strong knowledge of travel industry policies, procedures, and processes., Proficiency in GDS Sabre and experience with travel management programs., Excellent verbal and written communication skills in English, with additional language skills as an advantage..
Key responsibilities:
Handle and confirm travel reservations for clients.
Provide active travel consultation and ensure compliance with travel policies.
Manage travel requests related to regulations like visas and passports.
Maintain and expand knowledge of the travel industry and client relationships.
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BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2023, BCD achieved US$20.3 billion in sales.
For more information, visit our website. You can also subscribe to our newsletter for the latest industry insights, thought-leader analysis and top tips to drive your successful travel program. Go to: http://ow.ly/N73i50Mhc9Y
Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team
Senior Travel Consultant (Hybrid)
Full time, Singapore
Are you ready for a challenging and exciting endeavor that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills, competencies and experience and be part of BCD Travel Singapore Corporate Travel team? If yes, you might be exactly the team member we are looking for.
As a Senior Travel Consultant, you will be the primary point of contact for the customer and provides active travel consultation, including providing travel details. You will be responsible for accurately and efficiently handling incoming all related travel requests.
As a Senior Travel Consultant you will
Search and confirm travel reservations for the customer
Strong understanding of a client travel policy and can consistently provide consultation to the customer
Provide the client with the required industry information, such as low fares, exchange costs, and penalties
Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported
About You
Extensive experience as a Travel Agent, handling both domestic and international travel request
Relevant experience in a Travel Management company preferable experience providing services for a dedicated client model
Strong knowledge of the travel industry including policies, procedures, and processes with familiarity in programs such as Air,Hotel,Car,OBT,APA,HPA
Advanced skills in GDS Sabre
Strong verbal and written communication skills in English are essential, with proficiency in a local language such as Malay, Mandarin, or Tamil being an added advantage
About Us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.
Your life at BCD
Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.
You’ll be offered
Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com
Required profile
Experience
Level of experience:Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.