Offer summary

Qualifications:

Experience in travel management or related business account management., Ability to implement business plans and manage large regional clients., Proficiency in analyzing complex travel data and identifying cost-saving opportunities., Strong communication skills and proficiency in PowerPoint and Excel..

Key responsibilities:

Manage client accounts and regional communication to ensure client retention and profitability.

Drive contract profitability and develop business plans based on KPIs and SLAs.

Oversee client onboarding, business implementation, and financial reporting.

Build and maintain relationships with key decision-makers across regions.

Job description

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global program management team

Regional Program Manager (Hybrid)

Full time, India

If you have any inquiries, please contact Mohomed Buhary Fawzan

As a Regional Program Manager, you are responsible for managing client accounts or a portfolio of regional account(s) including but not limited to client retention, contract negotiation, implementation, business consolidation, client commercials and business reviews, establishing relationships with key decision-makers in multiple regions, and ensuring client profitability.

As a Regional Program Manager, you will

Oversee and be accountable for all regional coordination and communication, both from BCD Travel and for the client’s global initiatives
Drive profitability of the contract and ensure client retention and increased revenue through consultative approach
Help measure and report Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) on a regional level to develop and execute business plans
Manage new business implementations, working closely with multiple stakeholders for client onboarding and be responsible for P&L reporting
Create, manage and implement business improvement plans, including budget and finance
Establish and maintain relationships with key customers / decision-makers in the region to ensure business continuity practices
Perform client business reviews and deliver regular financial reporting to all stakeholders and business vertical leaders

About You

Prior travel management company or related business account management experience desired
Experience implementing business plans and managing large markets or regional clients
Adapt with travel industry technology and processes at a macro level
Capable of analyzing and inferring complex travel and trend data, areas of improvement, and cost-saving opportunities
Demonstrated ability to successfully build, maintain, and grow customer portfolios and client relationships
Understanding of P&L, client finance, and profitability is a prerequisite
Experience in managing cross-functional teams and an excellent solution-oriented mindset
Proficient in PowerPoint presentations and using advanced Excel functions
Willing and able to travel up to 25% for client and stakeholder meetings
Highly proficient in spoken and written English

About Us

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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