Medical Scribe/ Administrative Assistant - Virtual Assistant

This is a remote position.

Virtual Rockstar is seeking a Medical Scribe with Administrative Support responsibilities to join our client’s team remotely. This role is ideal for someone experienced in orthopedic and spine surgical documentation who is also comfortable with administrative tasks like insurance verification, payment estimation, and patient communications.

About our client:

Our client is a forward-thinking orthopedic and sports medicine clinic that specializes in the treatment of musculoskeletal and spine-related injuries. The team combines cutting-edge medical technology with a patient-centered, evidence-based approach. Their mission is rooted in excellence, safety, and innovation in every aspect of care delivery.

You will work closely with the orthopedic spine surgeon, documenting patient encounters in real-time and managing clinical information in the EMR. Outside of scribe duties, you will assist with insurance-related tasks, pain log tracking, and various administrative functions to support efficient clinical operations.

Responsibilities

Medical Scribe

• Accompany the spine surgeon (remotely) during patient visits and document:
  

• History of present illness
  

• Physical exam findings
  

• Imaging reviews (MRI, CT, X-rays)
  

• Diagnoses and differential diagnoses
  

• Treatment plans, surgical protocols, and follow-up instructions
  

• Accurately transcribe orthopedic and spine-specific terminology and procedures
  

• Update EMR records, including lab/imaging orders and prescriptions
  

• Draft referral letters, patient education materials, and pre-surgical documents
  

• Maintain accurate, HIPAA-compliant patient records
  

• Coordinate with clinical staff to ensure documentation supports seamless care
  

Administrative Support 

• Contact patients and review post-procedure pain logs; update documentation and track data accurately
  

• Conduct insurance verification and obtain prior authorizations
  

• Generate accurate payment estimates using internal tools and insurance data
  

• Explain insurance coverage and cost estimates clearly to patients
  

• Prepare and manage email correspondence and documentation
  

• Handle data entry, reporting, and coordination with staff as needed
  

Tools & Platforms Used

• Athena Health EMR
  

• Microsoft 365 (Outlook, Teams, Excel)
  

• Pain log tracking software
  

• Custom Excel-based payment estimation tools
  

Requirements

Only candidates with prior experience as a medical scribe for an orthopedic/spine surgery team will be considered. This is a strict requirement.

Required (Non-Negotiable):

• At least 1 year of experience scribing for an orthopedic or spine surgery team
  

• Strong knowledge of medical terminology related to orthopedics and spine
  

• Familiarity with EMR platforms (preferably Athena Health)
  

• Ability to follow a provider’s workflow in real-time with accuracy and discretion
  

Preferred Skills:

• Experience with insurance verification and pre-authorizations
  

• Comfortable with cost estimation and patient billing discussions
  

• Strong written and spoken English skills (for patient communication)
  

• Excellent organization, time management, and attention to detail
  

• Ability to manage confidential information with professionalism and care
  

This role demands focus, medical knowledge, and discretion. You’ll be joining a fast-paced, innovative team that holds high standards for patient care and documentation accuracy. In return, you’ll work with professionals who value expertise, reward precision, and foster a collaborative environment.

This is a full-time position requiring U.S.-aligned working hours.

Benefits

• Competitive salary commensurate with experience.
  

• Opportunities for professional development and growth.
  

• Work in a dynamic and supportive team environment.
  

• Make a meaningful impact by helping to build and strengthen families in the Philippines.