Caseworker – Legal Support Assistant

Work set-up: 
Full Remote
Contract: 
Full time
Work from: 
Colombia

Immiland Canada logo
Immiland Canada
11 - 50 Employees
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Job description

Are you highly organized, detail-oriented, and motivated by the opportunity to support others through their immigration journey? Join a legal team with international reach, committed to meaningful work and professional excellence.

About Us :
Immiland Law is a legal firm dedicated to providing high-quality immigration services and legal guidance for individuals seeking to settle in Canada. We offer a professional, compassionate, and personalized approach at every stage of the immigration process.

We're currently seeking a Caseworker – Legal Support Assistant to join our remote team in Colombia. While being based in Bogotá is considered an advantage, it is not mandatory. This position plays a vital role in client communication, and supporting legal processes within a dynamic and multicultural environment.

Mandatory Requirements :
  • Post-secondary education in Administration, Communications, Languages, Business, International Relations, Social Sciences, or related fields.
  • English proficiency (minimum B1 level)
  • 1–2 years of experience in administrative support, virtual assistance, customer service, or back-office operations.
  • Experience handling confidential documents and data with discretion and accuracy.
  • Strong client service orientation and ability to work under deadlines.
  • Interest in immigration and a genuine desire to support people.
  • Studies and experience in Legal, Paralegal, or Immigration Law are not required but will be considered a plus

    • Competencies & Transferable Skills
  • Organizational & Administrative Strength:
  • Ability to manage multiple cases, track deadlines, and maintain up-to-date records.
  • Proven capacity to follow structured processes and documentation standards.
  • Communication Skills:
  • Ability to write clear, professional emails, summaries, and reports using formal tone and templates.
  • Attention to Detail :
  • Meticulous approach to reviewing documents and identifying inconsistencies or missing data.
  • Comfortable working with checklists and ensuring procedural completeness.
  • Tech Proficiency & Remote Readiness :
  • Experience with Google Workspace (Docs, Sheets, Gmail) and Microsoft Office (Word, Excel).
  • Familiarity with online tools (Slack, Trello, Monday, etc.).
  • Self-driven, able to work independently and report asynchronously.

    • Responsibilities :
  • Assist immigration consultants in organizing and managing case files.
  • Prepare, review, and maintain legal documentation.
  • Serve as a client liaison, collecting information and providing regular updates.
  • Collaborate with team members to meet deadlines and legal compliance standards.
  • Prioritize and handle multiple tasks with precision and accountability.
    • Important Note: Please do not apply if you are not based in Colombia or do not meet the minimum English level required.

    Required profile

    Experience

    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Google WorkspaceClient ServicesWeb ToolsImmigration LawLegal Support

    Other Skills

    • Verbal Communication Skills
    • Organizational Skills
    • Detail Oriented
    • Microsoft Office
    • Time Management
    • Problem Solving
    Are you interested?

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