Offer summary

Qualifications:

Prior experience in travel, hospitality, or customer service is preferred., Strong attention to detail and ability to manage multiple bookings., Excellent written and verbal communication skills., Basic computer proficiency and comfort using online booking systems..

Key responsibilities:

Consult with clients to understand their lodging needs, preferences, and budget.

Research, recommend, and book hotel accommodations through approved platforms.

Manage booking details including confirmations, upgrades, and special requests.

Provide post-booking support for modifications or cancellations as needed.

Job description

This is a remote position.

Job Title:

Remote Hotel Booking Agent

Location:

Remote

Company:

Why Knot Travel

About Us:

Why Knot Travel is a trusted travel agency that specializes in crafting custom vacation packages, group trips, and romantic getaways. Our mission is to make travel planning seamless, stress-free, and personalized for every client. As part of our growing remote team, we provide professional, attentive service that helps travelers find the best accommodations to suit their needs.

Job Overview:

We are currently seeking a detail-oriented and customer-focused Remote Hotel Booking Agent to assist clients in securing hotel accommodations for leisure and group travel. In this role, you will work directly with travelers to match them with the right properties based on their preferences, budget, and itinerary. The ideal candidate is organized, responsive, and enjoys providing helpful, professional travel support from a remote environment.

Key Responsibilities:

Consult with clients to understand their lodging needs, preferences, and budget
Research, recommend, and book hotel accommodations through approved platforms
Manage booking details including confirmations, upgrades, and special requests
Communicate clearly with clients regarding terms, policies, and changes
Provide post-booking support for modifications or cancellations as needed
Stay informed on hotel promotions, amenities, and destination options
Maintain accurate records of bookings and client interactions

Requirements:

Prior experience in travel, hospitality, or customer service is preferred
Strong attention to detail and ability to manage multiple bookings at once
Excellent written and verbal communication skills
Basic computer proficiency and comfort using online booking systems
Ability to work independently in a remote setting
Must be 18 years or older with a reliable internet connection and personal computer