This is a remote position.
Why Knot Travel is a full-service travel agency that specializes in designing personalized vacation packages, group travel experiences, and destination celebrations. Our mission is to provide stress-free, expert-level travel support that allows clients to focus on making memories while we handle the details.
We are seeking a highly organized and service-driven Reservation Support Specialist to assist with managing travel bookings and client reservations. This remote position supports our travel advisors and clients by confirming trip details, handling changes, and maintaining accurate travel records. The ideal candidate is detail-oriented, tech-savvy, and enjoys supporting seamless travel experiences.
Review, confirm, and manage client travel reservations across various platforms
Communicate booking details, changes, and updates to clients in a timely manner
Assist with processing modifications, cancellations, and special requests
Coordinate with suppliers and travel partners to ensure reservation accuracy
Monitor payment deadlines, travel documentation requirements, and itinerary confirmations
Maintain organized records of all client interactions and reservation updates
Escalate urgent or complex booking issues as needed
Previous experience in travel, hospitality, or customer service is preferred
Strong attention to detail and problem-solving abilities
Excellent written and verbal communication skills
Basic computer proficiency and ability to work with booking software or CRM systems
Ability to manage multiple tasks in a fast-paced, remote work environment
Must be 18 years or older with a reliable internet connection and personal computer
Remote work with flexible scheduling
Access to exclusive travel rates and discounts
Supportive and collaborative team culture
Opportunities to grow within the travel coordination field
Exposure to a variety of destinations and travel planning tools
Submit your application through the provided link
Earn Up to 65K
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