Remote Travel Advisor

This is a remote position.

About Us:

Why Knot Travel is a trusted travel agency that specializes in crafting custom vacation packages, group trips, and romantic getaways. Our mission is to make travel planning seamless, stress-free, and personalized for every client. As part of our growing remote team, we provide professional, attentive service that helps travelers find the best accommodations to suit their needs.

Job Overview:

We are currently seeking a detail-oriented and customer-focused Remote Travel Advisor to assist clients in securing hotel accommodations for leisure and group travel. In this role, you will work directly with travelers to match them with the right properties based on their preferences, budget, and itinerary. The ideal candidate is organized, responsive, and enjoys providing helpful, professional travel support from a remote environment.

Key Responsibilities:

• Consult with clients to understand their lodging needs, preferences, and budget
  

• Research, recommend, and book hotel accommodations through approved platforms
  

• Manage booking details including confirmations, upgrades, and special requests
  

• Communicate clearly with clients regarding terms, policies, and changes
  

• Provide post-booking support for modifications or cancellations as needed
  

• Stay informed on hotel promotions, amenities, and destination options
  

• Maintain accurate records of bookings and client interactions
  

Requirements:

• Prior experience in travel, hospitality, or customer service is preferred
  

• Strong attention to detail and ability to manage multiple bookings at once
  

• Excellent written and verbal communication skills
  

• Basic computer proficiency and comfort using online booking systems
  

• Ability to work independently in a remote setting
  

• Must be 18 years or older with a reliable internet connection and personal computer
  

Benefits:

• Remote and flexible work schedule
  

• Supportive and collaborative team environment
  

• Exposure to the travel and hospitality industry
  

• Access to exclusive hotel rates and travel discounts
  

• Opportunities for growth within the company