Basic understanding of technical support or related field., Strong problem-solving skills and ability to troubleshoot issues., Good communication skills for remote support., Educational background in engineering, computer science, or related disciplines..
Key responsibilities:
Assist customers with technical issues remotely.
Troubleshoot and resolve software or hardware problems.
Provide timely support and follow-up to ensure customer satisfaction.
Collaborate with team members to improve support processes.
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Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset. We excel at digital engineering and help our clients become human-centric, digital-first organizations, augmenting their ability to be responsive, efficient, intimate, creative, and sustainable. Today, we are 18,300 experts across 37 countries, forming a Nation of Nagarrians, ready to help our customers succeed.
👋🏼 We're Nagarro.
We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!
Job Description
You have begun to prove your worth in our industry! How has the experience been so far? We hope it has been rewarding. At Nagarro, we want to take the word “hope” out of that sentence. At Nagarro, if you are ready to take the next step, we are ready to take you to the next level. Want to work with the coolest tech, the brightest minds, and be able to solve the most challenging problems, then look no further.