Offer summary

Qualifications:

Proficiency in English, both written and spoken., Experience with Microsoft or Google Suite, including spreadsheet tools., Attention to detail and strong problem-solving skills., Ability to work US Eastern Time business hours and adapt to occasional EU hours..

Key responsibilities:

Support clients in using the client's evidence platform and answer related questions.

Assist in developing and maintaining resources and scientific assets for client use.

Engage with internal teams to identify and address knowledge gaps.

Contribute to the development of high-quality real-world data evidence for clients.

Job description

A successful candidate will help our clients deliver results through the use of the Client's Evidence Platform. To do this, a successful candidate will support answering client questions regarding study implementation using the client's evidence platform and the science behind the platform as well as contribute to client research studies.

A successful candidate will support team members with the development and maintenance of internal and client-facing resources for adoption and use of the client's evidence platform.

A successful candidate will also support the development and maintenance of the client’s scientific assets, such as study templates and a definition library of clinical conditions. Additionally, a candidate will engage with members of the Science, Product, and Engineering teams to identify and fill gaps in knowledge and, in the process, indirectly aid clients in developing high-quality, real-world data evidence using the client's evidence platform.

Requirements

Professional fluency with English - writing and speaking
Ability to work US ET business hours (8 PM - 5 AM PST for 8 months, 9 PM - 6 AM PST for 4 months due to Daylight Savings), with the possibility of periodic EU hours (3 PM - 12 AM PST) after demonstrating proficiency and reliability.
Experience with Microsoft/Google Suite (e.g., pivot tables and filters in spreadsheets)
Attention to detail
Problem-solving, critical thinking skills a ability to Juggle and prioritize competing tasks
Proactive and inquisitive (e.g., asking questions, learning new skills/ technology/software)

Nice to have: