Bachelor’s degree in Computer Science or related field., At least 8 years of Salesforce experience including Lightning, Apex, and integrations., Strong knowledge of Salesforce Sales/Service Cloud configuration and administration., Certifications in Salesforce and AWS are mandatory..
Key responsibilities:
Lead application design and configuration of Salesforce solutions.
Deliver high-quality, scalable code following best practices.
Collaborate with cross-functional teams in an Agile environment.
Mentor team members and promote continuous learning.
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NextLink is a global leader and the fastest growing next-generation provider of IT, BPO and digital services. We are a team of experienced IT practitioners, outstanding engineers, and innovative team members with a deep-rooted passion for automation. We strive to deliver the best possible solutions using digital technologies and targeted talent sourcing. We enable man-machine collaboration, solve complex business problems, and combine human creativity and intellect with powerful algorithms.
Our Vision:
To be the most reliable one-stop-shop for high quality technology services delivered within a collaborative empowerment culture.
Our Values:
• Customer Focus – Our customers are at the centre of everything we do.
• Passion – We are passionate about delivering innovative, high quality services to our customers and our teams.
• Collaboration – We work together with our customers, our partners and in our organisation to always achieve the best results. Together we are stronger.
• Empowerment – We empower and enable our people to make things happen.
• Flexibility – We are flexible and adaptable in our ways of thinking and working. We make the impossible possible.
An Overview of our Services:
TECHNOLOGY:
• Enterprise Application Services
• SAP
• Microsoft
• Salesforce
• ServiceNow
• Infrastructure Services
• AWS
• Oracle
CONSULTING:
• Technology Consulting
• Enterprise Application Transformation Services
• Mobility and Workplace Services
OPERATIONS:
• Targeted talent sourcing
• Business Process Services
DIGITAL TRANSFORMATION:
• Mobility
• Data Sciences & Analytics
• Cloud
• Internet of Things
• Machine Learning Solutions
• Robotics Process Automation
• Artificial Intelligence
• Blockchain
• Digital Health Solutions
You will act as the Salesforce Tech Lead within the Retirement Strategy Institutional Technology team, partnering closely with business stakeholders and technology teams to drive next-generation customer service systems. Responsibilities include leading application design and configuration, delivering clean and scalable code aligned with Salesforce and cloud-native best practices, and ensuring integration with the broader Prudential ecosystem. The position requires strong business acumen, agile ways of working, inclusive leadership, and deep technical experience in Salesforce (Apex, LWC, Service Cloud), cloud technologies (AWS), DevOps tools (Copado, GitHub), and integration patterns. This is a high-impact role requiring advanced problem-solving, stakeholder communication, and mentoring capability.
Key Responsibilities
Configure and develop Salesforce applications using modern design patterns and architectural principles.
Deliver high-quality code adhering to Prudential standards.
Design business logic and integrations with Prudential's technology ecosystem.
Write unit and integration tests and address bugs identified during QA.
Coach team members and drive continuous learning and innovation.
Collaborate closely with product, engineering, and QA teams in Agile settings.
Lead problem analysis involving intangible variables and complex architecture.
Stay updated on platform roadmaps and security patterns.
Requirements
Bachelor’s degree in Computer Science or related field
8+ years of Salesforce experience including Lightning, Apex, Flows, and integrations
Experience managing teams, setting goals, and performance management
Strong knowledge of Salesforce Sales/Service Cloud configuration and administration
Hands-on with Salesforce DevOps tools such as Copado, GitHub, Jenkins
Strong grasp of Apex, JavaScript, REST APIs, Platform Events, Batch and Async Apex
Experience in integrating Salesforce with AWS (EC2, S3, Kinesis, IAM, etc.)
Advanced understanding of security protocols including OAuth, SAML, SSL
Knowledge of Domain Driven Design (DDD) and architectural design patterns
Experience with Vlocity / Omnistudio is a plus
Salesforce and AWS certifications – mandatory
Financial/Insurance domain experience – mandatory
Excellent communication, collaboration, and stakeholder management skills
Strong Agile methodology and Test-Driven Development (TDD) experience
Benefits
Work on enterprise-scale Salesforce transformation projects with modern cloud technologies and best-in-class DevOps tools, in a collaborative and agile work environment with flexible work arrangements and long-term project visibility.
Required profile
Experience
Level of experience:Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.