Offer summary

Qualifications:

High attention to detail and basic computer literacy., Typing speed of at least 40 words per minute., Excellent communication skills, both written and verbal., Previous surveying experience is a plus..

Key responsibilities:

Perform surveys over the phone with home care recipients, their families, and caregivers.

Accurately record responses to be used by home care providers to improve services.

Maintain a flexible schedule and work part-time from home.

Participate in training and receive bonuses and incentives.

Job description

Job Details

Level: Entry

Job Location: Texas - TX

Position Type: Part Time

Salary Range: Undisclosed

Description

Activated Insights (formerly HCP) is a B2B software-as-a-service company serving North America's fastest-growing labor market, in-home senior care. As the market leader in North America, our technology, survey, and training solutions are used by everyone from mom-and-pop small businesses to billion-dollar care organizations. Ultimately, our services impact the lives of hundreds of thousands of seniors every year.

Are you ready to work at Activated Insights?

Build an exciting career in the SaaS, healthcare technology, and home care industry with an award-winning, fast-growing company.
Experience a startup/agency culture but with the stability of a company that has been in business for 15+ years
Work with some of the largest agencies, technology vendors, and healthcare tech on the planet!
Be a part of a company that has been recognized multiple times as the best place to work.

What will you'll be doing

Our Satisfaction Research Associate perform surveys over the phone with home care recipients, their families, and caregivers across the country.
Accurately type their responses that are then passed on to their home care provider, who use it to improve the care of the individuals and the jobs of their employees.

What we offer

Flexible schedule that you create (no late nights or weekends)
25+ hours per week start at $11 + bonuses
16-24 hours per week start at $10 + bonuses
Raise upon graduating 1st Month Training Program
Part time 16-40 hours
3 days of paid training
Monthly Bonuses & Incentives
Work from home options
Raises every 4 months
Paid time off

We also offer bilingual Russian and Spanish speaking positions!

If you want a purposeful job with co-workers, supervisors, and managers who believe in what they do and want to see you grow, we’d love to visit with you