Offer summary

Qualifications:

Minimum of 3 years experience in sales administration., Strong attention to detail and high accuracy., Proficiency in Microsoft Office, especially Excel., Passion for equestrian activities and knowledge of ecommerce environments..

Key responsibilities:

Maintain and update product listings on the website.

Process and verify sales orders efficiently.

Assist with onboarding new accounts and support customer service.

Generate sales reports and support sales team initiatives.

Job description

This is a remote position.

Equestrian Sales Administrator

Full Time - Remote

Our client is a very well recognised brand, having been around for many years, specialising in a variety of products for our equestrian friends. Due to their continued success, they are looking for an additional team member to join their long-standing team.

As the role is remote, it is essential the new team member can prioritise their workload and be self-motivating. Full training and support will be given to all new team members, however, they are looking for someone with a background in sales administration, ideally in a ecommerce type setting, to ensure they hit the ground running.

Product Input & Website Maintenance:

Maintain and update product listings on the company website, ensuring all information is accurate, up-to-date, and optimised for customer clarity.
Create and manage SKUs for new and existing products, ensuring consistency and correct categorisation across internal systems and external platforms.
Collaborate with the product and marketing teams to ensure new launches are uploaded promptly and in line with campaign schedules.

Order Processing:

Receive, verify, and process sales orders with accuracy and efficiency, maintaining a smooth order flow from receipt to fulfilment.
Ensure all relevant customer and order information is captured correctly to minimise delays or errors in order handling.
Coordinate with the account management team to manage returns and customer queries, providing clear and timely feedback to internal teams and clients.

Account Management Support:

Assist with the onboarding of new supplier and customer accounts, ensuring all necessary documentation and system entries are completed accurately.
Liaise with the finance team to facilitate account setup, payments, and credit arrangements where required.
Provide administrative support to the account management team and customer service representatives to help resolve queries and enhance the overall client experience.

Reporting & Analysis:

Generate regular and ad-hoc sales and order reports for internal stakeholders, with a focus on accuracy and actionable insights.
Support leadership meetings with well-organised data sets and summaries that highlight trends, challenges, and performance metrics.
Identify opportunities to improve reporting efficiency and data visibility for sales and operations.

Sales Team Collaboration:

Work closely with the account management and sales teams to identify and support growth opportunities.
Help track progress toward sales targets and contribute to team efforts aimed at meeting or exceeding company revenue goals.
Assist in sales initiatives, promotions, and campaigns by providing administrative and logistical support as needed.

Requirements

3 Years Previous experience in a sales administration role - ESSENTIAL.
Passionate Equestrian - A MUST.
Strong attention to detail and a high level of accuracy.
Excellent written and verbal communication skills.
Proficient in Microsoft Office Suite (especially Excel).
Ability to prioritise tasks and manage time effectively in a fast-paced environment.
A collaborative team player with a proactive, problem-solving approach.