People Business Partner

It's fun to work in a company where people truly BELIEVE in what they're doing!

Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.

As a People Business Partner at Fullsteam and strategic consultant to our business leaders, you will play a pivotal role in aligning people strategies with business objectives, fostering a positive and productive work culture, and driving organizational success through effective talent management and employee engagement.

Responsibilities and Duties:

• Provide first-line HR support to employees and managers, ensuring timely and accurate responses to HR inquiries.

• Provide HR guidance to managers and employees on policies, procedures, and best practices.

• Lead employee relations initiatives by assisting with investigations, resolving employee concerns, developing documentation, and promoting a positive work culture.

• Proactively identify workplace trends and recommend HR interventions to address engagement, performance, and retention challenges.

• Support talent management programs, including performance management, and leadership development.

• Support initiatives related to organizational design, change management, and workforce optimization. Lead efforts to ensure the organization has the right people in the right roles.

• Maintain regular communication with business unit leaders to understand team dynamics and provide support where needed.

• Help maintain accurate employee records, support HR compliance efforts, and ensure alignment with company policies and labor laws.

• Support change management efforts and help communicate initiatives effectively within the organization.

• Analyze HR metrics and trends to provide actionable insights and strategic recommendations.

• Collaborate with HR COEs to roll out company-wide initiatives such as learning programs and change management processes.

• Work to create a positive and inclusive workplace culture that reflects the organization's values.

• Ensure compliance with employment laws and regulations while staying abreast of changes and updates.

Skills and Competencies:

• Strong Knowledge of HR best practices, employment laws, and industry trends.

• Exceptional communication and interpersonal skills, with the ability to influence and build strong relationships at all levels.

• Ability to assess and mitigate risks related to employee relations issues, ensuring compliance with legal requirements and minimizing organizational exposure.

• Demonstrated ability to think strategically, solve complex problems, and drive results.

• Takes ownership of challenges, driving solutions with supervision.

• Demonstrates a forward-thinking approach by anticipating business needs and HR interventions.

• Thrives in an evolving and high-energy work environment, adapting quickly to shifting business priorities.

• Maintains composure under pressure and effectively manages competing deadlines.

• Demonstrates agility in responding to changing business needs and HR challenges.

• Experience with an HCM system, preferably Workday.

Experience and Education Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree preferred.

• 3+ years of progressive HR experience, with a focus on business partnership and employee relations.

• HR certification (e.g., SPHR, SHRM-SCP, CHRP, CHRL) is preferred.

• Primarily remote role with occasional in-office attendance required.

Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.